Customer Ratings & Reviews
![TCL 75" Class Model: 75QM751G 74.5" 4 14 37.8" 40.4" 65.6" [2.8"] 13.4 4 - - a - - na - AC L.N + - . - . Dimensions: TV with Stand: 65.6" x 40.4" x 13.4" TV without Stand: 65.6" x 37.8" x 2.8" What's in the Box: TCL TV with Google TV TV Stands Power Cable TV Remote + Batteries Quick Start Guide Features and specifications subject to change. Actual remote has pre-set channel buttons. Channels can vary by country.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/4f3bf186-2f3b-434e-9045-90c6b908dcd5.jpg)
- Model:
- 75QM751G
- |
- SKU:
- 6579485
Customer reviews
Rating 4.6 out of 5 stars with 304 reviews
(304 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)'s excellent picture quality, brightness, and ease of use. Many appreciate the value for the price and the high refresh rate, which enhances gaming and sports viewing experiences. However, some users have reported issues with the operating system's stability and responsiveness. Overall, the positive feedback on picture quality and value outweighs the concerns about the software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Miss Suzanne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Love it. Best Buy is the place to go to.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Surprised by the quality and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At Samsung and other top brand and decided to get the TLC and it’s wonderful.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrentS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Wonderful Product *lifelike*
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was exactly as described on the bestbuy website
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Google ruins this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great, but is somewhat useless because of the horrible google system on it. After a couple days of use, it becomes so slow and laggy that it becomes un-usable. Then you will need to go reset the tv and clear all cache.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Honest opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv overall, but takes too long to get use to the colors displays, setting up the image was little frustrating, factory setup complicated, all the review I saw on youtube was base on the 65 inch tv not on 75, maybe that was the issue
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Amadito,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good if it doesn't break on you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looked amazing out of the box. Unfortunately the screen went black less than a month later. Best Buy's 15 day return policy gets a 0/5. Luckily the warranty covered it, but it took weeks to get someone out to fix it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but wobbly stand………………………………………………loud voice as well
I would recommend this to a friendRated 4 out of 5 stars
tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the money, however the remote is not up to par.
I would recommend this to a friend- Cons mentioned:Performance
Rated 2 out of 5 stars
Buyers beware.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to restart this TV all the time. It lags and the troubleshooting steps never resolve the issues. I hate this TV!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GFY22,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Back to Samsung!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Murphys law, maybe. 4 week old unit and tried to turn this on 6PM Superbowl Sunday, no power. Went through the full diagnostics, nothing. To TCLs credit, their call center answered the phone, however, had no solution other than to suggest taking back to BBY, which will be happening Monday 2/10/25. Really wanted to like it… guess having 10 folks crowd around a 43 Samsung makes the event more intimate, though not what id hopes for. Boo!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NutMegd,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
not enough info
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson never told us this was a google tv. I had to set up a google account--which I didnt want to do! We just wanted a new tv--not a new email! (tV works fine)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DianeR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Broke one month in...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woke up a few days ago (less than a month after purchase) and the tv wont turn on. Red light is on, indicating the power supply is working but now I'm forced to take it down off the wall and exchange it. I've already placed the mount on the wall for this tv, otherwise I would go with a different brand. Overall I was happy with the picture quality and apps. Hopefully just a lemon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Not as thrilled with the picture quality as I thought I would be.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JwmO18,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Get Something else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and returned two TCL TVs today. I grabbed a Q6 from another store and then a Q7 from Best Buy. The Q6 worked well for 15 minutes then had a software issue where the volume down got stuck. TCL does not have any human custmer support and only basic troubleshooting articles. I returned it and was talked into a Q7 from Best Buy. Unboxed the tv and the exact same issue happened the moment i turned on the TV. The volume down button being stuck launches the TV in safe mode, won’t let you operate the remote at all and basically bricks the tv. Just buy a TV from a different company.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Colton,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We offer several different options for support including phone, email, and chat support. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your $$. Good picture quality. But the refresh rate is terrible. Within 30 minutes you can guarantee that your tv will refresh 6-8x.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LisaT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Ok tv, doesn't like older shows in SD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set the picture, worth the price I paid for it but not a penny more. Glad I have the 2 year protection plan, think I'm going to be needing it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GregB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not Very Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great picture or pixel rate. Have to change picture settings between movies, sports, tv or general shows. NFL promotes this TV yet the game I watched looked terrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but trouble so far! I do not think I'd purchase TCL again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It was great…..for about 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought in mid November, today 25Jan, I went to turn it on, heard a pop, and now it won’t turn on at all. Right outside Best Buy’s 60 return policy, very convenient
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DouglasK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV Dies After 90 Days! Total Tech Offers Zero Help
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible! The TV stopped working after just 90 days and won’t turn on. Total Tech is useless—they make you deal directly with the manufacturer for repairs. Complete waste of time and money!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NoelP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support