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Customer Ratings & Reviews

Your price for this item is $1,297.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 245 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 245 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are a bit too bright but that can be toned down in settings. Reds are. Over saturated but it is still a great tv for the money and happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A vote for Alejandro: Supervisor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young kid, I think his name is Alejandro, iis very professional, informative, thorough and helpful. Whatever you do, don’t get rid of him! He can sell anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and good price. The delivery was quick and easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. It was just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Picture clarity is amazing. Will definitely tell friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good tv that I’m enjoying. I didn’t give 5 stars because it needs some configuring to improve image quality, also sound quality is not the best. Gaming is really pleasant with this tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Qled for the Price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price range, its a Led Tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FouadA, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, i super recommend if youre looking for a tv with amazing quality and dont want to drop over $3000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 75” QM7K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, we get what we get. Picture seems very grainy and not the same level as what we seen in the showroom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous value and picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing looking television and for the price it's just unbeatable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!! TCL A HORRIBLE COMPANY POLICY TOO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a zero I would. After 18 days of owning it completely quit working. Now power. Two weeks after reporting, a tech came to my house. After trying two different parts it still wouldn't work. Deemed to be unrepairable. I contact TCL asking for a refund, but that isn't their policy. A week later I get a call telling me in a week to two weeks I will get a replacement television. The same television. Tell me, why would I want to same television. Just send me a refund so I can get an Insignia or something much more reliable. So now I wait again to have a television that works. Silly me for getting rid of my other big screen tv when I got this one. DO NOT BUY THIS TV OR OTHER TCL PRODUCTS. THIS IS RIDICULOUS AND THEIR POLICY IS EVEN WORSE.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SherriA,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely a good value for the money..It would be better if it was also 3D but good job Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the back mini-LED out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL's one of the best mini-Leds out there. Cheap but comparable to OLEDs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TLC - TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going with the 98 inch instead of the 75 only because I alerted have a 75

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a decent price, service in the store was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality great for movie watching. Best with aurround sound though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tricky Calibration, But Other Issues Discussed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review is less regarding this item (although it did require adjustments due to a heavy red tint) and more regarding the fact I've spent a month trying to get a refund over an item I canceled & did not pick up, being lead astray by dozens of Best Buy's support team members through phone or chat, being given false information for weeks, false promises the refund would process, only for them to lie and tell me they were never able to help. Do not trust Best Buy support with help because apparently they can't help you.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SpectralBear,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TV not delivered due to sales agent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is not delivered today because the wrong address was added by sales agent in sales order. There was no followup message from delivery team. Later, I was chatting with Best Buy agents and they have transferred me to the virtual agent. And that virtual agent is not able to give a right solution. All messed up. I did not get my TV and I am not satisfied. I am still in the air what to do.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HeneryG.

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    A low value tv, poor picture, choppy moving scenes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very laggy, low hdr brightness, tv never responds to remote.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi B3nault,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Sadly, got one with a defect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I happened to get a TV with a defective OTA tuner. Had difficulty tuning even local stations, and those were pixelated. Other TV's in the house can "find" over 70 channels. The TCL found less than 40, and again, those were pixelated. Called support, and they only wanted to blame antenna. Told me that because there was a return window, a tech could not be sent out. and advised me to return. And, returning is a huge hassle with the size of the box. Although this TV has excellent reviews about the picture quality, I never got to finish set up, and check it out. I decided not to exchange, because of the difficulty of mounting, and task of returns if I encountered another defect. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ebk02,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you and review your case. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support