Customer Ratings & Reviews
- Model:
- 75QM7K
- |
- SKU:
- 10214339
Customer reviews
Rating 4.7 out of 5 stars with 245 reviews
(245 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the purchase of my television. Felt like I could have gotten a better TV for the price.
This review is from TCL - 75" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DonovanM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not happy dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inhabe been waiting for this tv to get in stock in the 75 inch size. Finally was able to purchase this tv and got it delivered. Can’t heard any volume out of the tv until i get to level 36 and the picture quality is not what i was specting
This review is from TCL - 75" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jesus,
Thank you for your feedback regarding the volume level. This product features an advanced Bang & Olufsen audio system, designed to faithfully reproduce original sound quality and preserve every detail as intended by the creator. To enhance your experience, the default volume is set to 40, but feel free to adjust it to your preference. We understand that this may be different from other devices you have used, but we are confident you’ll enjoy the exceptional sound quality as provided by Bang & Olufsen. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Didn't even take out of store....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box, bust supposedly in great condition. When I arrived to look at the quality the remote was missing and there was a chunk of plastic missing from the bottom of the TV.
This review is from TCL - 75" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Beato,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth it to buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered with a cracked screen and we have been trying to get a replacement now for over two weeks and the customer service at Best Buy has been horrible. I am sad to see how bad the service has gone down with Best Buy. Honestly I am at the point where I don’t want a replacement anymore.
This review is from TCL - 75" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MeganD,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV for vibrant colors, sound quality & tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase for us. The price was right for us on an early Black Friday purchase. The size is just right at 75 for the area it was going to mounted on. The quality of the picture was more than we expected. The colors are vibrant and picture is Cristal Clear! The sound is by far louder than any other tv we had owned. It includes 2 base speakers in the back and the speakers are also located in the back. The weight on this 75 inch is not heavy at all. We opted to use a larger bracket for mounting on wall for better security and stability. The overall quality,design, and performance is very impressive. I recommend this tv for all sports fans . The frame by frame quality is amazing for following a football on a throw. You don’t get the blur behind the football itself.
This review is from TCL - 75" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
I would recommend this to a friend