Customer Ratings & Reviews

Great tv. Delivery smooth, including instructions for possible return without saving boxing materials. Superb setup and amazing performance. Very easy! Best Buy very easy to deal with and tv is best for the money. Very happy customer. Plan to buy same tv for my residence up north.

This was an excellent purchase for us. The price was right for us on an early Black Friday purchase. The size is just right at 75 for the area it was going to mounted on. The quality of the picture was more than we expected. The colors are vibrant and picture is Cristal Clear! The sound is by far louder than any other tv we had owned. It includes 2 base speakers in the back and the speakers are also located in the back. The weight on this 75 inch is not heavy at all. We opted to use a larger bracket for mounting on wall for better security and stability. The overall quality,design, and performance is very impressive. I recommend this tv for all sports fans . The frame by frame quality is amazing for following a football on a throw. You don’t get the blur behind the football itself.

I have really enjoyed the new TCL QM75. I was having a hard time deciding between the QDLED and OLED. I know the OLED was a slightly better picture but for the $600 price difference the mini LED was very close. We just use our TV for watching TV and Movies. My wife has been having a few eyesight problems and the additional clarity has really made a difference to her

4 stars – because Graham deserves it We originally worked with Graham at the Virginia Beach Best Buy, and he was absolutely phenomenal. His customer service was top-tier from start to finish. He took the time to thoroughly explain the TV specs, picture quality, sound differences, and what to look for when purchasing a high-end TV. He made sure we truly understood what we were investing in and helped us confidently choose the TCL 75” QM7K Series 4K UHD HDR QD Mini LED (2025 model). Graham was knowledgeable, patient, and professional. If you’re shopping at the Virginia Beach location, ask for him! Unfortunately, the experience at the Chesapeake Greenbrier location was the complete opposite. Because the TV wasn’t in stock at the Virginia Beach store, Graham sent us to Greenbrier to complete the order and pickup. The day before our Super Bowl party (which we were hosting), we arrived to pick up the TV — only to be told it had been accidentally placed on the wrong truck for installation at someone else’s home. For a TV of this size, price, and demand, that level of carelessness is unacceptable. We had already rented a U-Haul for pickup and had someone scheduled (and paid) to mount it. The U-Haul had to sit there for two hours while we waited, costing us additional money. Instead of the TV we purchased, we were given an open-box 98” TV as a temporary solution. The quality was nowhere near what we selected, but we had no choice due to the timing of our event. We were given a $100 gift card, but that hardly covers the inconvenience, additional rental costs, and stress — especially the day before hosting a major event. Two weeks later, installers came to correct the issue, but then stated they didn’t realize how heavy the TV was or how high it needed to be mounted, and that they would need additional installers. The appointment had to be rescheduled. It has now been several days, and no one has contacted us to complete the installation. We are currently sitting with a 98” TV in our home that still has not been properly installed. To summarize: • Graham at Virginia Beach = Outstanding service • Greenbrier execution and follow-through = Extremely disappointing I truly appreciate Graham’s professionalism and expertise. He did everything right. The breakdown happened after the sale, and that’s where major improvement is needed.

Love the mini-LED screen and the light up buttons on the remote. Took alittle bit to get the display settings exactly as needed for the room as there are so many options to set the levels for, but after about 3 days have a terrific picture quality.

My new TCL 75" QM7K is great! A tremendous upgrade from my 12-year-old Vizio in every way. The picture is bright and colorful, and even the built-in speakers are much better than what you'd expect from a flat panel TV. look forward to getting many quality years from this purchase!

This tv has clear and sharp color. We had no problems with setting up the apps and connecting to our cable provider. Good buy.

Amazing picture, clear sound, finally upgraded from a 65 inch. Best decision ever. Set up was so easy, connecting to apps was fast scanning QR codes

Excelente product. The resolution and quality of the image is great. Same for the sound.

Great picture quality and the size fits out living room well.

Good tv with a good picture quality. No issues to report

I’ve had a 55" TCL for years that never had a single issue; it’s still working perfectly and has now moved to my basement. This new 75" model is also excellent in every way. It makes me especially happy to support this brand because it’s from Huizhou, China, where I lived for nine years!

So far great tv. This has a great picture for streaming even better picture for video games

Great price good picture quality great sound… would highly recommend

Very happy with this purchase. I feel that it punches well beyond its price range and competes up there with higher end TVs. I also bought the TCL sound bar so I haven’t really experienced what the TV speaker sound like by themselves. The TCL sound bar is also great with very good base and surround.

So far so good. Does well in a bright room. Have only had the TV for a few weeks so I have no idea how it's going to hold up after 5 years. The buttons on the remote light up as soon as you pick it up, so that is a nice feature when you're watching tv in a dark room. Not sure if I notice a difference between the mini-LED full array and other cheaper technologies, though.

Beautiful picture quality Good sound Im very happy with my purchase

So I'm no expert, so please don't expect that type of review. I am truly enjoying my new TV. The only complaint bI have is when using the apps downloaded to the TV, especially ones for live sports and the Directv app, there is a stutter. I have to use another streaming device to view live sports.

I love this thing. The colors are incredible, the picture can't really be beat for the price. Can't wait to start watching some 4k movies on it!

Great tv but my only issue is the glare. I purchased this thinking the dimming zones would neutralize the glare however with the glossy screen it does not. They should offer a matte screen version