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Customer reviews

Rating 4.7 out of 5 stars with 323 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 323 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv great picture dolby vision and the brightest

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bug screeb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality nice picture and very nice sound would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 75" QM7K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and it was getting time to replace the 8 year old (still working) TCL tv Easy setup, excellent picture right out of the box in "Movie"mode. Ordered on line with a no hassle pick up at the store. Cashier even talked me into a extended warranty while waiting. Good job Best Buy Melbourne.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeraldR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful colors. Good sound quality would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCT QM7K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv 10/10 good for gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, has everything you need. Amazing color. Highly recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ElijahS, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids say it has been great for movies and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 4K mini LED 75 inch TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL picture quality was not great but when paired with the Apple TV 4K, the picture pop quality was great overall happy with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL is my go to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good, I've been using TCL for the past 7 years no issues with any of their products.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NealH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 6yr old LG BX65, I was disappointed in this tv's lack of depth and color saturation. I tried every possible combination of settings and never could get something I really liked. It never looked good on 4k discs or 4k broadcast. Ended up returning it after 7 days. Big disappointment.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ScottB, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    First one was a dud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stopped working after 4 days of use... luckily bestbuy offered to send a team out to replace it for free. Its been a few weeks since then and the replacement is working great. Awesome picture quality! Hopefully it was just a dud and the new one last a few years!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JavierZ,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you were able to resolve your issue. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Samsung loyalist who changed to TCL this go round

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how this looked in store. Was informed by the salesperson of all the awards this company has received and how their QLED was equivalent to most OLED. the one we were looking at was about $200 less than the other brand we were eyeballing and the TV looked amazing in store that we decided to roll the dice. Upon hanging it appeared slightly smaller than our Samsung (possibly the frame ?). The picture settings it initially came with just didn’t pop like it did in the store. I tweaked the settings a LOT and I still didn’t feel the backlighting was as vibrant as our Samsung. The colors were improved once I adjusted the settings to my liking, but the presets were way off compared to the demo. My BIGGEST hangup is the audio. The audio in the TV, you have to crank it up so high to hear it. Anything under 50, is almost inaudible in a large room. We have a soundbar and that’s the only way we get decent sound from this TV. The issue we run into sometimes with that is, sometimes the sound gets “stuck” where you can’t go up or down past a certain level and I have to switch it back to the TV speakers. So all in all, I probably wouldn’t purchase this again. My last Samsung died on me within a few years so that’s also what prompted me to change. But in the future, I think I’ll probably end up getting the brand I’m most familiar with.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RoseH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This product features an advanced Bang & Olufsen audio system, designed to faithfully reproduce original sound quality and preserve every detail as intended by the creator. To enhance your experience, the default volume is set to 40, but feel free to adjust it to your preference. We understand that this may be different from other devices you have used but are confident you’ll enjoy the exceptional sound quality as provided by Bang & Olufsen. For further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value in a television. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is fantastic , bright and colorful, use as home theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves this TV very much specially our kids

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture for the price. Sound is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep rich colors. Remote is hard to get used to.Best color I have ever seen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KathyT,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Great for gaming, movies, and youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unexpected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is outstanding we love it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture awesome value! Massive upgrade to my old tv!

    I would recommend this to a friend