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Customer reviews

Rating 4.8 out of 5 stars with 108 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 108 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the value! I was looking at the LG C5 77 inch which is a great TV also but I wanted a great value and that's what I get with the QM8K. I highly recommend this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with great image. The speakers até amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible… we purchased this TV, and after a couple of weeks, the picture started to go out with a nickel-sized black spot in the center of the TV. So Best Buy replaced the defective TV with a brand-new one, only for it to arrive DEFECTIVE! The second TV had extreme color banding and was unwatchable. I never leave reviews, but I feel compelled to warn future customers about this garbage TV. I returned the second TV and purchased a 75” Samsung OLED and couldn’t be happier. Worth the extra cost for the OLED upgrade.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi John,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and easy to put together. Definitely worth purchasing when on sale! Did a lot of research prior to purchasing and glad I went with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reference quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the reviews. Accurate colors after adjustment. Good ooff angle view. Decent audio. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Super impressed with the quality and user interface

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is average. The setting are very confusing and calibration is difficult. I connected my Apple Tv streaming device to it and I had difficulty using it with the TV. The screen would flicker on and off. It wasn't the Apple device cause it was connected to my Sony tv before I got the TCL and there was no issues. Other than these things it's ok.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lakersfan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price ngl. I’d buy it again fr upgraded my 65” to this 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, the delivery went smooth. And they took good care of my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL BABY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV FOR THE MONEY, ONLY QUIRCK I HAVE IS SOMETIMES WHEN YOUR WATCHIGN A MOVIE, IT WILL KICK YOU OUT TO THE MAIN SCREEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Quality for Price of phenomenal. Outstanding clarity and glare resistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice image, google TV isnt the nightmare ive seen so many claim it is through a week of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. Would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch tvs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Tech help is local, not in a foreign country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No whine issues Loving it right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only seeing it at Best Buy since its being delivered in a week. But the labor day sale and discounts made it worthwhile to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    boring tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid tv not worth the price. I would jsut save another 500-700 and go for the Sony. This just barely meets.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JamesH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Stunning TV

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once considered a budget brand, I never expected to own a TCL television but they have truly upped their game. It’s truly refreshing to see TCL compete neck to neck with the major brands in terms of quality, features, and specs. The 75" Class QM8K Series 4K UHD HDR QD-Mini LED Smart TV with Google TV is by far the nicest TV I’ve owned. My last TV was also a 75 inch so I knew this would fit perfectly where I wanted to mount it. The box is large and will require a second hand to maneuver comfortably and to unbox. In the box you’ll find the TV, TV stand, a bag with instructions and some hardware, the remote and batteries. I was pleased to discover that the 75QM8K was about 20 pounds lighter than my prior set so getting it on the wall was a bit easier and I had it up in less than an hour. The worst part was getting off the protective tape and film from the tv. What a pain. Notable immediately was the very minimal bezel design on the TV. Love it! It looks super sleek and modern with an edge to edge design that TCL calls ZeroBorder. The TV in general has a great build quality. I also very much like the minimal size of the TCL branding on the set. It’s there, but tiny and barely noticeable, unlike other brands whose much larger branding can be an ugly distraction on the front of a TV. I also like the above average remote control with its silver metallic backlit design. Very classy touch TCL. The 75QM8K is a Google TV so setup was of course the typical Google setup. Basically connect to wifi (wifi 6 is supported) and add your Google account. I added mine to my Google Home setup too. This setup is a breeze with its simple step by step process. Along the way there was an update which took most of the time. Once complete you have your typical Google TV smart TV platform with streaming services, Chromecast support, Google Assistant, and smart home control. There is also support for Amazon Alexa. I was impressed by the snappy performance of the Google TV and its apps on the 75QM8K but I prefer using an Apple TV which of course you can use your own box instead too. Also for Apple users, the 75QM8K supports AirPlay 2 and Apple HomeKit. The TV has 4 HDMI inputs including one with eARC. There are 2 HDMi 2.1 and 2 HDMI 2.0. Audio on the set is by Bang & Olufsen with its 2.2.2-channel system with up-firing Dolby Atmos speakers and rear woofers. It sounds quite impressive right out of the box so you really wont be disappointed in the event that you don’t have a soundbar. With a new TV I love to immediately check out a variety of 4K content from streaming to 4K bluray. The 75QM8K supports HDR ULTRA with Dolby Vision IQ, HDR10+, HDR10, & HLG formats so all your HDR content looks amazing. I have to say I was blown away regardless of the content I was viewing. The TV has a CrystGlow WHVA Panel with a fantastic antireflective coating. I thought my prior QLED was great quality but this 75QM8K put it to absolute shame. I also own an OLED TV and again this TCL gave it a run for its money and surpassed it in many ways, particularly brightness. I knew from the specs that this TV would be bright with its 5,000 nits of peak brightness but seeing it was another thing. BRIGHT! Then there is the dark inky blacks absolutely comparable to my OLED. The 75QM8K has 3800 dimming zones, a Halo Control System with 23 bit backlight controller that succeeds in providing halo free blacks. The TV looks fantastic out of the box but it’s nice to calibrate the image to fine tune appearance. I ultimately use the Filmmaker mode with brightness set to the max for most content but I continue to play with settings. You do tend to get accustomed to a TV but that has not happened here. Weeks later and I still catch myself struck by the stunning image quality of the 75QM8K. Highly recommended.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Such a step up for me, spectacular TV!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first TCL TV is the TV this one has replaced. I was really impressed by that screen, being on the lower end of the range at the time (2021) model, visually it was stunning and I could tune it to my liking. The interface was a little slow, and I don't normally use GoogleTV, but it worked well with my sound system and external sources. This QM8K blows my old TCL TV out of the water. The color depth, contrast, dimming zone capability are so good! Even on content that is old, like old sitcoms being streamed, are bumped up in quality. The high dynamic range aspect of the QM8K is one of the headlining features, and this is by far the brightest panel I've owned. And while I don't tend to like an overall bright panel, I tone down brightness overall, this panel having such a high brightness makes the difference between shadow and light in a scene just pop. It's so clean and sharp, which for me is great because I love sci fi and fantasy and that content tends to deal with a lot of shadow and light. The panel is minimalistic, having an almost invisible border, a single base foot (my old TCL had two feet on the ends, and I was skeptical about a single center foot, but it works really well), and a similar configuration of ports on the back, if you are looking at the TV the power cable comes out on the left, the source ports and USB ports are on the right. One aspect of this TV that I don't really use because I have an external sound system is the built in speakers. I noticed as I was installing the base that there are two diaphragms on the back that would be for producing bass, which intrigued me. So I did try the sound system built in before I plugged in mine. I would say if I didn't have my speakers, this would pass pretty well. It's not very full on the bass end, which for a TV that's thin is expected, but it's overall a pretty full sound. It doesn't feel like tiny speakers in the bottom of the panel, it does fill the room, just more on the highs side. The interface I am so thankful to say is so much snappier than the 2021 model I had. I have had no delays and it works the same, so I'm very familiar. The range of customization in the settings for picture and sound is very broad. You can select pre-configured things like Dolby Vision, Filmmaker Mode, and HDR10, or you can do a full calibration of the TV. I do a cross between a couple. I tend to pick Filmmaker Mode and then tweak the motion settings a little to get a smoothness that I prefer. The TV will default to the setting that the source will give it though in Filmmaker Mode, so I do see variations, but that's cool. It's neat being able to see what the creator intended. I love watching movies on this thing. Gaming is so good too, with a high refresh rate and the HDR capabilities, I have plugged in my PC and can run games at 120fps that completely smooth and so lifelike on this TV. I haven't really checked out sports, but I can imagine football season is going to be spectacular. This panel is at the top of TCL's line for this year. I was so impressed with my lower tier TCL from 2021 that I didn't hesitate getting this one, and I'm so happy. With the sales this TV sees also, the value of it is so high. I wouldn't hesitate getting this TV or recommending it to anyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eric, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 1 out of 5 stars

    Worst delivery service of all time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure the tv is great. I ordered on dec 27th and still have not gotten the TV. Twice they cancled on me and made me wait another week.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GregoryG,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

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