Customer Ratings & Reviews
- Model:
- 75S450G
- |
- SKU:
- 6538122
Customer reviews
Rating 4.6 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and size of the 75" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). They appreciate the vibrant and clear picture, affordability, user-friendly setup, and large screen size. However, some customers have concerns about the remote control, streaming issues, backlight, refresh rate, and Google TV interface.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Terrible Other Than The Picture
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This manages a 2 star review for a good, not great picture... which is what I expected. Unfortunately, the TV has to be unplugged multiple times a day to "reboot" the "smart" part of the TV. If you'd like to watch a football game, F1 race, or UFC Fight Night without rebooting the TV, this isn't the TV for you! Like all TVs audio is less than stellar, you'll want a sound bar with sub at minimum.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great TV for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen quality with shiny picture, easy system configuration that you can link with your google home. But sometimes system freeze
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mohamed,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
nice TV for the first year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and a half after purchasing the picture keeps getting darker, no matter the picture mode I use. I have brightness turned up to 100% but indoor scenes are too dark to make out. I would avoid TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BReaves,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not the best but works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Very delayed. And some apps just won’t load anything I have to Google cast form my phone for certain apps
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KaylaR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok for the price. Our Samsung for the same price blows this one away
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanaC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App performance
Rated 1 out of 5 stars
Deeply Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had TCL tvs before but this one is a flop. Every app consistently freezes or crashes. It does not connect with Google home. I have done everything from factory resets, reinstall apps, upates, etc and it still has many issues.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JHol,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Not the TV i should have gotten
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am havinh problems with my brand new TV. Delay when using the remote, you cannot mirror your phone to this smart TV. I was gone for 4 weeks after i got the TV and now I'm passed the time to return
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SerafinA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the real high clarity I was expecting. The pictures where not as good and clear.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielO,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a great picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
MR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a ROKO TV, which is much easier to navigate. Google TV not compatible with Apple.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ManuelR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as clear as I think it should be. Disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TimothyO,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are various settings that can be adjusted to better fit your personal preference. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL 75”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv but its very slow strolling through the apps, and clicking on stuff. 
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi thereal1,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL Google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent TV for the price but the screen shakes and gets fuzzy alot
I would recommend this to a friendRated 2 out of 5 stars
Decent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had the tv over a year and any sports events have a lot of buffering issues. Also the sound is suspect at best.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gary,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it less than a month and it's messing up. the sound randomly just stops working alond with the remote. and the surround sound stops working, I have to unplug the tv and plug it back in after a couple minutes!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DaleG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman told me no problem on streaming a channel that I get with Roku but now can’t get with google platform so watch out if you have Roku now and get a tcl with google
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your in store experience. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Extremely disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely disappointed that 6 months later my tv freezes up daily and periodically kicks me out of apps and reloads a lot for no reason. I have Starlink internet so it’s NOT due to poor WiFi connection. I’m extremely upset and wish I could exchange it for a Samsung, which is what I originally thought I ordered.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kimberley,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Good for other
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally did not like the quality of the picture outcome but the sound is great true to size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Emmanuella,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 1 out of 5 stars
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hung the tv and unfortunately it was broken.. the price was good, but i never got a chance to enjoy it. Best Buy came and picked it up with no problem.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Hisen,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement TV and need any further help, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl tvs suck !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stopped working 2 days after the 14 day return policy. The manufacture warranty people suck , after sending them pictures and videos. They still have not done anything for us!!!! Absolutely ridiculous, made us jump through hoops, and still nothing ! I am not happy at all, also not letting this go !!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlbertW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Decent picture, bad "smart" features.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is fine, especially for the price. The Google TV functions are so slow that it causes issues with browsing and playback. The TV crashes and freezes regularly and has to be physically unplugged to be reset. This is a low quality product. The fact that they'd sell something that barely works has eroded my trust in this store and the brand. I will not be making any more purchases at Best Buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BB4605,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support