Customer Ratings & Reviews
- Model:
- 85Q550F
- |
- SKU:
- 6593219
Customer reviews
Rating 4.6 out of 5 stars with 228 reviews
(228 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its excellent picture quality and large screen size. Many find the TV easy to use, praising the Fire TV interface. The color quality is also a highlight for some, and a few appreciate the TV's price and surprisingly light weight for its size.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great but the processor is terrible. Many times, the lips on the screen do not match the sound. Additionally, streaming lags at times.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV 85”
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service!! Everything was explained very detailed!
I would recommend this to a friendRated 5 out of 5 stars
You still in the box?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good service in the store. Very helpful ☺️
I would recommend this to a friendRated 5 out of 5 stars
Big tv 85 in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really nice. Very nice for the price Only think i wish was that it had different tv legs.
I would recommend this to a friendRated 5 out of 5 stars
Quick delivery..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase, delivery guys very friendly and on time..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gustavo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and volume is very low, need soundbar to enhance sound
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price would definitely recommend buying it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GustavoD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
I live my tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. There is nothing i dislike about this purchase.
I would recommend this to a friendRated 5 out of 5 stars
My favorite store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv all my stuff I buy from Best Buy work excellent
I would recommend this to a friendRated 5 out of 5 stars
Bust Buy ROCKS!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a Great Price! What Else do you want me to say!
I would recommend this to a friendRated 5 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, everything about this item is perfect
I would recommend this to a friendRated 5 out of 5 stars
TV 85
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent TV, ……………………………………………………………………………………………..
I would recommend this to a friendRated 3 out of 5 stars
TCL 85"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a issue with downloading apps. When you download app it often lags.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RayG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Adding sound bar - Not Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of issues with connecting sound bar. Never had this issue with any other TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SomS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good look.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive orderd two 86inch tvs from tlc, the first one pixels went out after a week & on the second one after just two weeks of use a loud buzzing sound was coming from the back of the tv it was also very hot to the touch where the buzzing was coming from. I have a third replacement coming in & it will be my last from tlc good or bad. Yes at 800$ its cheap spend the extra couple hundred & get a better brand. 
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maloney,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv processor is really slow. Size is good though
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jenni,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
image
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is not 100% clear, especially when it comes to people or when the video is fast, it is always distorted.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ClicioConfessor
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst product i’ve ever purchased. Bought it for a Christmas present, and it fried 3 days later. I’ll never buy or recommend a TCL ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GarrettH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point but picture quality isn’t great pretty dull
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mindy1175,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
T
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not bad but can be better 1111112222222222222
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support