Customer Ratings & Reviews
- Model:
- 85Q550F
- |
- SKU:
- 6593219
Customer reviews
Rating 4.6 out of 5 stars with 263 reviews
(263 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and the impressive size of the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Users also appreciate the ease of use with the Fire TV interface and the amazing colors. Some customers highlight the great value for the price and the surprisingly light weight for its size.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen. Very happy with purchase. Bought this with a plan for a soundbar anyway. Built in speakers are pretty tinny.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi IBoughtThis,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best overall!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For sure the best 85” QLED TV for the price, and after searching from many different stores, the Best Buy price was unbeatable!
I would recommend this to a friendRated 5 out of 5 stars
Amaaaazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. We absolutely love watching football on it and my hubby loves playing his video games on it
I would recommend this to a friendRated 3 out of 5 stars
TCL tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok not great just see for yourself if you are in doubt
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AhmedM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Quick delivery..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase, delivery guys very friendly and on time..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gustavo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Big tv 85 in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really nice. Very nice for the price Only think i wish was that it had different tv legs.
I would recommend this to a friendRated 5 out of 5 stars
You still in the box?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good service in the store. Very helpful ☺️
I would recommend this to a friendRated 5 out of 5 stars
TV 85”
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service!! Everything was explained very detailed!
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and volume is very low, need soundbar to enhance sound
I would recommend this to a friendRated 3 out of 5 stars
An okay tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. The screen quality is poor. Looks somewhat blurry
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Electric scooters
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase my grand kids love them and it was easy assemble
I would recommend this to a friendRated 5 out of 5 stars
Bust Buy ROCKS!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a Great Price! What Else do you want me to say!
I would recommend this to a friendRated 5 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, everything about this item is perfect
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love the TCL brand but I’ve bought 3 tvs from TCL and they all mess up the same way they lose connection allll the timeee and it’s hard to connect my internet back on the remotes always cliche and the apps also cliche things will freeze and stop working smh it’s a nightmare smh
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Netty, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Tv and wall mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv experience. Delivery and set up great!!
I would recommend this to a friendRated 3 out of 5 stars
TCL 85"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has a issue with downloading apps. When you download app it often lags.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RayG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
image
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is not 100% clear, especially when it comes to people or when the video is fast, it is always distorted.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ClicioConfessor
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv processor is really slow. Size is good though
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jenni,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Adding sound bar - Not Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of issues with connecting sound bar. Never had this issue with any other TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SomS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point but picture quality isn’t great pretty dull
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mindy1175,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support