Customer Ratings & Reviews
- Model:
- 85Q550F
- |
- SKU:
- 6593219
Customer reviews
Rating 4.6 out of 5 stars with 263 reviews
(263 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and the impressive size of the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Users also appreciate the ease of use with the Fire TV interface and the amazing colors. Some customers highlight the great value for the price and the surprisingly light weight for its size.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
T
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not bad but can be better 1111112222222222222
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst product i’ve ever purchased. Bought it for a Christmas present, and it fried 3 days later. I’ll never buy or recommend a TCL ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GarrettH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not a good look.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive orderd two 86inch tvs from tlc, the first one pixels went out after a week & on the second one after just two weeks of use a loud buzzing sound was coming from the back of the tv it was also very hot to the touch where the buzzing was coming from. I have a third replacement coming in & it will be my last from tlc good or bad. Yes at 800$ its cheap spend the extra couple hundred & get a better brand. 
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maloney,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stopped working after 13 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV went out 13 days after purchasing. The screen was black, but we knew that it had power because the power light came on. We went through all of the troubleshooting with a TCL representative on the phone and nothing helped. Ended up returning the TV to bestbuy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Upgrade2to6,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. TV would go black for no reason. Had it less than a month. i was told it was known for problems.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaN,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Irresponsible Delivery men
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They left my TV at my neighbors that o don't get along with and didn't have the neighbor even sign anything. Them I had an appointment to have it put up that night and the neighbors were gone so I missed my appointment.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Big TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was great there was some confusion with the price of the TV when I got there it was one price and what they charged me was another price and there was nothing that they could do about it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyY,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the retailer. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality, Tv size
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv easy to set up great pic love the amazon platform
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new 85” TCL. The picture is so sharp and crisp. It was easy to set up and does what it’s supposed to do.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. The picture is vibrant and colorful!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. Lots of options. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV so far. Was a good experience shopping online for it.
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 4 out of 5 stars
Tv ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pic is a liitle fuzzy slow chip speed for fast videos
No, I would not recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
85 tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant picture and color love my new tv great purchase ever.
I would recommend this to a friend Rated 5 out of 5 stars
Theater at home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great sound, light and easy friendly system! Amazing product
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DiegoR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Big Bang for the Buck!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture sound features and Price Very Very Happy With My New TV!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jerr, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a Birthday Gift to my Daughter. She loves it .
I would recommend this to a friendRated 5 out of 5 stars
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time, everything else went smooth enjoying the device very much
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture, enjoying it very much. mounts close to the wall, looks great
I would recommend this to a friend Rated 4 out of 5 stars
Fire tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv some issues out of box. Would recommend but have concerns
I would recommend this to a friend