Customer Ratings & Reviews
- Model:
- 85Q550F
- |
- SKU:
- 6593219
Customer reviews
Rating 4.6 out of 5 stars with 263 reviews
(263 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality and the impressive size of the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Users also appreciate the ease of use with the Fire TV interface and the amazing colors. Some customers highlight the great value for the price and the surprisingly light weight for its size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Too late
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a beautiful picture but there is an issue with the software. I gifted it to someone and they threw away the packaging so they did not call to return the TV, and that is on us. But the picture is very crisp.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacksonSr,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
annoying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works fine but when playing games on playstation hooked up the screen goes black over and over again. so annoying
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LynetteP, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Ok tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for okokokookokolokolok I guess
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support