Customer Ratings & Reviews
- Model:
- 85Q5K
- |
- SKU:
- 6625837
Customer reviews
Rating 4.6 out of 5 stars with 158 reviews
(158 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality, which is a highly praised aspect of the product. They also appreciate the amazing size, good functionality, and light weight, making it easy to mount.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv we have ever purchased. Color is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
85’’ tcl tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like tcl 85’’ tv it’s like dream come true. I recommend to buy this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very HAPPY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his new tv. We love the clearness we get from this tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristieH, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice TV for The Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is Really Nice, and also the sound quality is really loud, depends on what are you watching.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and explained well. Tv works great. Clear pic.
I would recommend this to a friend Rated 5 out of 5 stars
85 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still remodeling the basement but I was tired of it sitting on the ground but tv is awsome I’ve wanted a big tv for a long time now
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv and for the price. You can’t beat it. You should buy 2.
I would recommend this to a friendRated 5 out of 5 stars
85 inches tcl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and affordable east payments Shipping is very accurate
I would recommend this to a friendRated 3 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay for the price I would say it’s a good tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CARINAM, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't regret buying this TV, I recommend it. TCL is a good brand.
I would recommend this to a friendRated 1 out of 5 stars
TLC 85 inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV arrived defective twice, so I ultimately switched to a Samsung. When powered on, the screen displayed multiple vertical colored lines and noticeable light bleed along the edges.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DawitK, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
White color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad resolution after couple of weeks. I need to return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BishoyM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t got a chance to watch it because when it was taken all the box, the screen was broken
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BriannaH,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” TCL for a great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv right before the superbowl. Picture was great to watch the game on! Great quality for a lower price compared to Samsung and LG products. Still a Samsung fan but have no complaints about this TCL!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This the one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy it again good picture and good sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TeddyUpshaw, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Functionality, Picture quality
Rated 5 out of 5 stars
Good value for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good buy for me. I like the function, sound ect and it is very large and easy to see from multiple vantage points. So, works well for my space. Now, for those that are super critical about picture and want all the latest and greatest, this might not be for you. Picture is not bad at all and works well for me, but others do have better picture quality. I'm not that customer.
I would recommend this to a friend - Pros mentioned:Functionality, Picture quality
Rated 5 out of 5 stars
Big Screen Big Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 85” TCL Q5K TV is absolutely worth it. The 4K QLED picture is super sharp and colorful, and the size makes movies and sports feel like you’re in a theater. Google TV is easy to use and fast, and setup was a breeze. Great quality for the price — highly recommend if you’re looking for a massive upgrade without spending a fortune!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 3 out of 5 stars
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pros It has a nice colorful screen, amazing size and great price paid. The cons is very difficult to set up, always return for the manufacturer set up and it's too fragile. The cable company has a lot work to put it on and I had to call them twice.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Moises,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good but Remotes are not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up 2 of these for my living room and mounted them next to eackother. Great for entertainment, gaming as well as using as 2 really big monitors. Only complaint is the remotes will operate both TVs if they both arnt already on. I wish there was a way to isolate them. Once the 2 Tvs are both on the remotes work independently of eachother without issue and dont cross interact. But if one TV is off and i hit the power button on one remore the one TV that was off will turn on simultaneously turning the one that was on off and vice versa. Also if both TVs are off one remote will control both TVs untill they power on and load into home screen before they switch to independently controlled TV remotes. This is really anoying if you have multiple TVs in range of the remote. Cant imagine the pain a restaurant or sports bar would have trying to shutdown and power up every day with multiple units bouncing signals off eachother what a pain! There really should be some way to program each TV to only ever work with one remote.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV at a reasonable price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We need two TVs for our church and these were on sale and had great reviews. We use them for our VBS and the picture quality and sound were great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MIKEW, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far and that you are able to take your viewing experience to the next level. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Thank you, Liz TCL Customer Support