Customer Ratings & Reviews
- Model:
- 85Q650G
- |
- SKU:
- 6538123
Customer reviews
Rating 4.4 out of 5 stars with 372 reviews
(372 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the TCL-85" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023) for its exceptional picture quality, affordable price, and large screen size. They appreciate the ease of setup and the integration of Google TV. However, some users have expressed concerns about the TV's slow performance, occasional freezing, and the remote control's responsiveness.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TCL 85 inch QLED review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! I would have given it five stars except it was an open box and did not come with legs. It has been hard to find something that would work. Finally had to buy a universal free standing mount.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LisaT,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Replacement parts and accessories can be purchased via https://encompass.com/brands/tcl/TCL. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
85 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for grandson when he purchased his first home. Fits and looks great hanging over fire place that can be viewed from family room and kitchen.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RonS,
Thank you for taking the time to provide your feedback. We're thrilled that your grandson is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process was great from the sales help at the store to the delivery. Everyone was Courteous and very knowledgeable about their job and the TV is awesome!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Eherring,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great middle of the line tv. Perdormance wise it may not compare to some top line brands but is still a good tv for someone who doesnt want to spend tons of money on a 4k tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, nice definition everything run smoothly, recommend
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 1 out of 5 stars
Slow and Freeze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color and picture looks great but the os is absolute crap. I have other TCL running on Roku and never had an issue while this one is slow and freezes up all the time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New TV brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and the picture are great! I was unsure because I wasn’t familiar with the brand but we have not been disappointed. Very pleased with the help the BestBuy Employee that recommended it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ErinM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Looked better in store
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv size is great tv does not want to connect to hdmi properly and the ease of use on the tv is very frustrating .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NathanielD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Value and then some!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for under $900. INCREDIBLE value. Definitely had to tweak the settings a bit to hone-in on its' real potential, but it's a great budget big screen!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Apolleia,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv no issues yet, always runs great love the home screen
I would recommend this to a friendRated 5 out of 5 stars
85in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!! Will not regret buying this wonderful tv!!!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful.... beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than what i expected, this tv is the best tv i ever got, i can connect my phone really easy, better than other fancy brands
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianQ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service. Earliest time they delivered that chosen day. TV works great. Just truly happy with Cole the help he provided in getting my Best Buy Card.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Best Buy Stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is pretty good. Best Buy stinks. When you walk out the door with something at Best Buy it is yours. They are done with you.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BillC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
In love with this beatiful tv, but watch out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and we are in love, it has all the goodies the only bad thing is that is doesn’t have airplay. So keep that in mind before buying
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffreyO,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
don't shop here!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a terrible experience! The condition was totally misrepresented. I travelled 45 min to this store for a scheduled pickup, it wasn't ready. They had no packaging, no manuals, no remote, no stand. None of this disclosed in their listing. All of which should have lowered the price according to the bestbuy website. They would not.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TommyQ,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales personal was awesome! And very on point with answers to my questions about TVs
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MauroC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
85in tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great product very happy with the help my family and i received.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElijahP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
85 inch tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever , definitely love all Samsung products from Best Buy !
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JssP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv/gift card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service curbside pick up everything was a breeze and enjoying this big screen we love it and reasonable price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MyrettaA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support