Customer Ratings & Reviews
- Model:
- 85Q650G
- |
- SKU:
- 6538123
Customer reviews
Rating 4.4 out of 5 stars with 379 reviews
(379 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the TCL-85" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023) for its exceptional picture quality, affordable price, and large screen size. They appreciate the ease of setup and the integration of Google TV. However, some users have expressed concerns about the TV's slow performance, occasional freezing, and the remote control's responsiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
85”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 85” tv had easy set up with our programs. It has a great picture clarity.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Moose27,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okokokokokokokokokokokokokokokokookokokokpkokokokok
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AdolfoL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adequate TV adequate TV adequate TV adequate TV adequate TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrewM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love My 98 inch tv it's worth every penny I spent
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JulioR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV HAS MET OUR NEEDS WE ARE ABLE TO WATCH IN HR...
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Price drop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased one and after that the price drop
I would recommend this to a friendRated 5 out of 5 stars
Tcl tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome tv easy to navigate and very smooth..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DilhanO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing sound and crystals clear display
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good high definition. Tv worth any penny investing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristianM,
Rated 5 out of 5 stars
BEST SERVICE EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT SERVICES!!!! A+++++ VERY PATIENCE WITH THE CUSTOMER.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, Brandon TCL Customer Support
Rated 5 out of 5 stars
So good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good so good so good so good so good so good so good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TammyA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Slow . Weird way to access’s to apps . Mean slow.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is to slow . Every time that you start it . It takes minutes downloading all the apps . And info . If you not in a hurry of watch ir . Better turn it 2 or 3 minutes before is working .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IsmaelH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Pray you do not need TCL customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL Customer service is very bad. The TV is good when finally working - as best the Geek Squad has been able to determine, my TV has buffering issues. 10's of emails and phone calls and providing videos to TCL, TCL service paying a visit to our home - that person reported in writing that the TV should be replaced. TCL has not complied with that assessment, instead, they keep asking for more videos of our TV's performance which we have provided multiple times already., TCL customer service keeps asking for additional performance videos and information that we have repeatedly provided. In my opinion, their goal is to get past the 12-month warranty period so we can have no warranty claim. beyond frustrating. while polite the TCL customer service reps are disrespectful of our intelligence on the issues, and their condescending communications with us.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you and review your case. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good price not great quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, for the price it’s decent just don’t look at it from any angle as the color changes and picture blurs.doesnt work with surround sound as it constantly goes in and out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jessica,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Save your money and buy something better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, keeps locking up on me. The picture is great, just unfortunately the TV system sucks. Very glitchy, always locking up, I have had to unplug this TV now probably 20 times within 6 months to be able to use it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimb,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TLC 85"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internal speakers went out tv turns off by itself and won't turn back on unless u unplug it and plug it back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JuanHit,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is amazing but tv is kinda slow wish I could speed up how fast the tv is
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ArmandoG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes occasionally and loads very slowly. Does what it’s supposed to though.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarleighR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok tv for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but it’s a little slow when moving through the options
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElmerS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 2 out of 5 stars
Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best tv but it’s ok great price but bad quality
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LavaughnR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL 85
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem was the HDMI ports 1 and 2 would not work had to use the ARC PORT.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support



























