Main Content

Customer Ratings & Reviews

$849.99
Save $350
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 550 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the amazing picture quality and bright, vibrant colors of the TV. Many are pleased with the TV's quality, refresh rate, and ease of use, especially considering its price point. The only downside mentioned is the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 550 reviews
  • Pros mentioned:
    Ease of use, Refresh rate

    Rated 5 out of 5 stars

    TCL = Great value + 120 Hz Refresh Rate 85” TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality with 120 Hz refresh rate! Smart tv platform and ease of use is a plus. It streams great and value is amazing. Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Screen Big Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV 12/29/24 from Best Buy and picked it up 12/30/24. I am very happy with my purchase so far. First off, it was on sale for $400 less than the posted price. Setup and getting connected was supet easy. Picture quality is very good, and the sound quality is superb (it has a built-in sub-woofer in the back). I also purchased surround sound sneakers, which are still in the box (I'm considering returning them) because the speakers on the TV are so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85”-great price for the size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened it yet, but excited to see how it works out. It was a great price for that size and quality of TV. Image in the store was very clear. Wish the depth was less as it is about 3 inches thick. Thinner is always better when placed above a fireplace. But still great price for that product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as my husbands Fathers Day gift and he loves it. It has great picture and sound. We usually by LG or Samsung but the LG tv we absolutely hate so we wanted to try something new and we’re so glad we did! We’re thinking about buying another one for our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy set up. Sound is wonderful. Picture so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch Tcl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture, easy to set up . Excellent customer sercice at bestbuy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DannyW,

      We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV i've ever purchased & Best place to buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's a lot of TV's out there that are more expensive but this TV is worth it i really do love it in fact the whole family loves it..for the price and the Customer service that i got from Best Buy really is a "Best Buy" of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a nice picture, good sound and bright. I have mine outside and I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    85 inch tcl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money! My next one be even bigger and same brand tcl !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture quality is great. The sound is adequate for this size tv, I feel it could be a little louder. But to be fair we have this tv outside so that may be affecting sound quality. Overall happy with the tv and would recommend to anyone looking for a tv this size!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product no problems at all. I’m very clear picture two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv iv ever owned, great interface , easy to hang and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    The best tv and the best price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! Good price! I am so happy for this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good quality tv and best buy associate was super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TCL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV got it in a great price TV switches between HDR Dolby vision work sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Synced all my apps perfectly. Great sound system as well. Comes in a large box, would require pick up truck to transport if you don’t have it delivered and installed directly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” bang for your bucks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Nice and great picture quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PattonS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome TV! No longer have to turn on my soundbar, the integrated subwoofer works good! Love everything about it! Same specs/quality on another brand would cost you like $3000, so get this one instead for way less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Tv. Easy to set up and to incorporate into our existing gaming systems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible but also not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honeslty, when I first received and unboxed this tv I was very excited. The screen had nice colors and decent brightness too. However, I decided to watch an outer space movie at night and that was when I knew I would not be keeping this tv. Lots of light would bleed through whenever on a dark screen (See pictures)… No amount of settings adjustments would fix this as I tried everything. I will be exchanging this tv for the 85” TLC QM7 that actually has dimming zones instead of being direct lit. Hopefully this will give me better contrast with darker colors/screens.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FlyEaglesFly,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

Sponsored