Customer Ratings & Reviews
- Model:
- 85Q651G
- |
- SKU:
- 6579443
Customer reviews
Rating 4.7 out of 5 stars with 493 reviews
(493 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the excellent picture quality, great refresh rate, and reasonable price point of the 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024). Many users find the TV easy to use and are pleased with its overall quality and vibrant colors. The only downside mentioned by some is the remote control, specifically the lack of a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money spent on it. No where near the picture quality of the Sony it replaced but also much bigger and half the price. The built in speaker is very good. If you’re looking for a large flatscreen for cheap this is probably your best option.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price! Picture quality is better than I expected
I would recommend this to a friend Rated 5 out of 5 stars
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service at time off purchased. Love my TV
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BANG FOR YOUR BUCK! The TV works well its a great size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cdlp,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Suppor
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bright picture quality easy to connect other devices and get the best picture and audio with the auto gaming and audio options would recommend to others
I would recommend this to a friendRated 1 out of 5 stars
Install and delivery dont do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cant schedule an installation after the delivery. I was told multiple times the delo ery and install was the geek squad best buy team. They hired itnout to a 3rd party for delivery and a 4th for install. Then no call no show the first scheduled delivery. Then delivered with no install. Currently sitting in my house waiting to be installed who knows when. Buyer beware dont trust the schedule and be ready to waste multiple days of your life.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For concerns regarding installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing value for the price. This is my second 85 inch TV and I couldn’t be happier with it.
I would recommend this to a friendRated 3 out of 5 stars
Don't fall for the 5 star hype, spend $200 more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok if you're coming from an older tv. Blacks are not that deep black, the brightness could be a little better. Sports or action movies have a noticeable blur (and yes, I've adjusted and played with the motion settings). I just don't get how this tv can get so many 5 star reviews. The 2023 version of the Q7 and the Hisense U6n are $200 bucks more and have full array local dimming and better brightness. I think those are the better options. I also have a 3 yr old middle of the pack Sony that has the full array local dimming and it just makes the picture viewing experience better; especially when trying to view a movie in a dark room. I fell for the 5 star hype, spend the extra $200 to get it right the 1st time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RicD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great for gaming to streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for gaming and streaming, and I received a $400 discount.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good. Replaced a 75" Hisense which I think was better but only lasted 2 years.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StuartJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Very good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems very bright and good contrast, but if I'm being very picky: with it so big sometimes the dark color areas look slightly pixelated
I would recommend this to a friendRated 5 out of 5 stars
Bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as expected. For the cost and specs, this TV is bang for the buck. No complaints, been using it for a solid month.
I would recommend this to a friendRated 5 out of 5 stars
TLC Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV I have had. It’s simple and easy to use
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ellenst,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very nice. Best bang for the buck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale for $799. That is an awesome price for this size and quality.
I would recommend this to a friendRated 5 out of 5 stars
Value champion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's really excellent. 120hz on my Xbox and brighter picture than my OLED.
I would recommend this to a friendRated 5 out of 5 stars
Best buy is the best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best customer service. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Giant TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, just what I was looking for to put in my den.
I would recommend this to a friendRated 5 out of 5 stars
Most Ban for the Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1) only $800; 2) bright picture; 3) wide viewing range.
I would recommend this to a friendRated 5 out of 5 stars
Great large screen tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this TV after my 2yr old Samsung died on me. These TCL TV's have great reviews and now I know why. Love how it intergrades into my google system in my house.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Paris,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics! We have really enjoyed this Google TV.
I would recommend this to a friend