Customer Ratings & Reviews
- Model:
- 85Q651G
- |
- SKU:
- 6579443
Customer reviews
Rating 4.7 out of 5 stars with 560 reviews
(560 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the amazing picture quality and bright, vibrant colors of the TV. Many are pleased with the TV's quality, refresh rate, and ease of use, especially considering its price point. The only downside mentioned is the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sound and picture are excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before this purchase. This is well worth it!
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good - good quality/cost ratio compared with other brands.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv offers Bright crisp colors in the picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Sound and picture is amazing. Super clear. Love it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LinaC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and wonderful item. I won’t regret to buy it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Juan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Picture quality not sharp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was great on this TV but the images were not sharp. Returned and went with same size Sony.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound and picture. Happy with my purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Great,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Sufficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can i recommend going up to the 98” it has better sound. We had to downsize to this one after we moved because the mantle did not allow enough space for the larger one.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TXsummers,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Like being in a theatre at home!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We have had this tv since Oct. 2024, and the screen is great! It truly is like being in a theatre at home!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price! Picture quality is better than I expected
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money spent on it. No where near the picture quality of the Sony it replaced but also much bigger and half the price. The built in speaker is very good. If you’re looking for a large flatscreen for cheap this is probably your best option.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Install and delivery dont do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cant schedule an installation after the delivery. I was told multiple times the delo ery and install was the geek squad best buy team. They hired itnout to a 3rd party for delivery and a 4th for install. Then no call no show the first scheduled delivery. Then delivered with no install. Currently sitting in my house waiting to be installed who knows when. Buyer beware dont trust the schedule and be ready to waste multiple days of your life.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EricL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For concerns regarding installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BANG FOR YOUR BUCK! The TV works well its a great size
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cdlp,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Suppor
Rated 3 out of 5 stars
false adverticement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not. cristal clear like advertise or oled. visual i dont recoment this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IvanL,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
No remorse buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is a good tv. It only lost one star because it's highly reflective and viewing is only good from a front view, from the side its only ok.
I would recommend this to a friendRated 3 out of 5 stars
Good, but better options are available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV because the black's were not very deep. It's a great value for the size, but stepping up another $200 for TCL's next option was a huge improvement over this model.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance with your new TV, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bright picture quality easy to connect other devices and get the best picture and audio with the auto gaming and audio options would recommend to others
I would recommend this to a friendRated 3 out of 5 stars
Don't fall for the 5 star hype, spend $200 more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok if you're coming from an older tv. Blacks are not that deep black, the brightness could be a little better. Sports or action movies have a noticeable blur (and yes, I've adjusted and played with the motion settings). I just don't get how this tv can get so many 5 star reviews. The 2023 version of the Q7 and the Hisense U6n are $200 bucks more and have full array local dimming and better brightness. I think those are the better options. I also have a 3 yr old middle of the pack Sony that has the full array local dimming and it just makes the picture viewing experience better; especially when trying to view a movie in a dark room. I fell for the 5 star hype, spend the extra $200 to get it right the 1st time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RicD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially for the size and price.. the motion enhancements really set it apart
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Television have it in our lanai outside- great size for outdoors
I would recommend this to a friend
