Customer Ratings & Reviews
- Model:
- 85Q651G
- |
- SKU:
- 6579443
Customer reviews
Rating 4.7 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality and vibrant colors that define this television's visual performance. Users also frequently highlight the smooth refresh rate, intuitive smart platform, and overall value as key benefits of their purchase. While the vast majority of feedback is highly positive regarding the TV's size and quality, a few users noted that the contrast levels could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
New TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the best TV but its okay. Its complicated to set up and get used to. To get the right colors took me a while, it still looks a bit bright but otherwise its okay, the quality is a 4 star.
I would recommend this to a friendRated 5 out of 5 stars
TV 85
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente tv. Great resolution im very happy. Amazing buy. You need get one tv too
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best decision I made in buying this TV. I really like that it has all the features that I wanted in the product.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality!!! High tech runs video games perfect. And a good price!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenW,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv until I had to return it. Unfortunately the frame reel rate refresher speed processed loading doc drive went out.
I would recommend this to a friendRated 5 out of 5 stars
Basement TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly happy with my purchase. The overall quality for the price it's there!
I would recommend this to a friendRated 4 out of 5 stars
Great job!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to buy as staff is attentive to the customers needs.
I would recommend this to a friendRated 5 out of 5 stars
Great tv buy it! Gaming and sports!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the hey google and ai wallpapers! I like this one better than the Samson I had!
I would recommend this to a friendRated 5 out of 5 stars
85 inch huge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for the price by far! The Google operating system is superior to Roku and others.
I would recommend this to a friendRated 5 out of 5 stars
Huge tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great 4 hdmi ports is a must these days. Google tv is proably the best streaming platform out there.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Skylar,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL 85inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can’t beat it. Comparable to much more priced TVs, LG, Samsung, Sony.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product would definitely buy again
I would recommend this to a friendRated 1 out of 5 stars
It only work for one year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half, the 85” TV turns on but the screen goes completely black. TCL only offers a one-year warranty, so you'll be left with nothing but a $1000 piece of garbage in your living room
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JESUSB, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Wouldn't recommend. didn't last one year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Bought the tv last November and about a week ago a single line showed up on the screen on the right side almost to the middle of the screen. Now a week later the screen is completely black and won't show a picture .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KelleyL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sold as New, but looks like floor model repackaged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a brand new TV, but plastic cover to protect the screen had been peeled off halfway and it was apparent that other protective coverings had been removed and put back on. Not sure if this was a floor model that was sold as a new TV, but it definitely was not packages as TV's are when they are new. Doesn't seem to have any issues after being installed, but paid a lot of money for something we are unsure will last as a new TV. White side protection had black/dirty finger print markings on it and was not placed on the edge of the TV as it is supposed to be. Looks like it was reattached in the wrong place when TV was repackaged for sale as a new TV. The side protection is supposed to be installed on the edges of the TV, for protection and for handling the TV when mounting it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi googlemini,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. For concerns regarding the condition of your TV, you would want to contact the retailer. If you need assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Be sure to purchase an extendended warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had this 85 inch tv for 15 months and the picture is already gone out! Tv has been moumted since i purchaed and nothing is displaying. Geeksquad takes at least 2-3weeks to come out to the home for a repair.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Best,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture qualityCons mentioned:Contrast
Rated 4 out of 5 stars
Decent tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got it in a light controlled room and the contrast just isnt very good. Colors are excilent. Ill always be a fan of google tv. Speakers are almsot unusable for that large of a tv. But now a problem considering its connected to my PA.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RILEYH, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Liz TCL Customer Support
Rated 1 out of 5 stars
Honest review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It last me exactly a year. I don’t recommend buying this product. We used to love it but didn’t like the durability
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BritanyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL creates a superbly bright and detailed image, and its 50W base speaker cranks. Its stats are top notch, especially for the price, but its lack of local array dimming is my only critique as it is not ideal for low-lit scenes; the back light affects its ability to create blacks (unless there is substantial contrast). Nevertheless, its size and performance makes it perfect for streaming / live TV. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Completely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing some research. I landed on this TV. Had never really owned a TCL so i was skeptical. I didn't want a TV with it's own OS because i didnt want to deal with a TV that doesn't get updates. I don't like Fire Tv. So I gave the Google Tv a go and it's been great. Updates are good and voice commands are great. The tv is huge. It's a two person haul. In the box it's like a 100 in tv. The sound is superb. It has a built in woofer. So it sounds deep. It gets reaply loud. I wouldn't bother with a sound bar. Virtual sounds works really well. So far nothing negative. And this has high refresh rate which i love. Ppl say u dont notice it unless you watch sports but when you're streaming action. You notice the difference. 60hz was never going to cut it for me. 144hz natively and fast motion to 288hz. I can game on this without issues.
I would recommend this to a friend