Customer Ratings & Reviews
- Model:
- 85QM6K
- |
- SKU:
- 12316886
Customer reviews
Rating 4.7 out of 5 stars with 564 reviews
(564 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
A++++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly delivery! Highly recommended! A great buy!
This review is from TCL - 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
Bad sales and installation experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original goal was to just purchase this TV, but after talking to the sales clerk, I wound up purchasing the TV, a soundbar, and an in-wall cable concealer. When the installers arrived, they asked if I had a wall-mount bracket. I didn't, of course. The sales clerk never mentioned one, and in the flurry of the whole sales process, I didn't think to ask about one. Adding further insult to injury, it turned out the in-wall cable concealer he had me buy was the wrong one! So I had to buy a wall-mount bracket and the correct in-wall cable concealer on the spot, costing me another $300+ which I had to pay on the spot, even though they told me the refund on the incorrect in-wall concealer I bought would not be refunded for 5-8 days. All in all, a most disappointing and unexpected experience on installation day.
This review is from TCL - 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JimM, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your installation issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Good tv, bad delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Disappointing delivery. Had to wait all day
This review is from TCL - 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarshallB, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing I have a 77 lg c3 but hate the reflections it gets in my living room so I got this and let me tell you the dining is super good I use this tv to game on my pc 4k @ 144hz it’s almost perfect but……. After about a month it started getting tiny dark spots idk if it’s just a faulty unit or if it’s normal for these tvs I gotta call tcls customer support and the sound bumps bro the speakers are really good
This review is from TCL - 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DaniBoi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support