Customer Ratings & Reviews
- Model:
- 85QM6K
- |
- SKU:
- 6617500
Customer reviews
Rating 4.8 out of 5 stars with 249 reviews
(249 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV, particularly praising its great picture quality and clarity. Many appreciate the minimal screen glare due to its matte screen, while others find the size to be wonderful. Additionally, the TV's easy setup and amazing refresh rate have been positively noted.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It’s good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, not great. You get what you pay for. Not as good as an oled
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Slow processing speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality: Superb Processing speed: Mediocre Can't get it to stream anything at 4K without stuttering.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlvaroV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the tv especially the 85 inch with the matt cover plastic over it. You never get that pop on the picture especially watching during the day. At night not as bad. Sounds is really good though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL 85” mini-led TV-don’t buyi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not as good as the first Samsung 42’ I bought back in the 90’s. And then to deal with Best Buy for returns is a terrible drawn out experience that Best Buy can’t seem to understand their bottle neck, or possibly they want it to be so painful you will give up! Be diligent, patient, and follow thru. You as well as any consumer deserves care and satisfaction.
No, I would not recommend this to a friendRated 1 out of 5 stars
Tv won’t turn kn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a beautiful TV and at a great price buy it won’t turn in despite multiple power sources and batteries changes Just exchanged for a new one hopefully this time it will turn on
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Representation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called the day of install and said they didn’t have all the parts to do the install. Order was in for 3 weeks prior and the day of they didn’t know. Poor all around.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Installation was horrible……………………………………….
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrankoS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Shopping Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV exceeded my expectations with its amazing picture and sound quality. Shopping at Best Buy was easy and hassle-free.
I would recommend this to a friend Rated 5 out of 5 stars
A++++
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly delivery! Highly recommended! A great buy!
I would recommend this to a friend