Customer Ratings & Reviews
- Model:
- 85QM6K
- |
- SKU:
- 6617500
Customer reviews
Rating 4.7 out of 5 stars with 497 reviews
(497 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025). Many users praise the great picture quality and clarity, while others appreciate the minimal screen glare due to the matte screen. Users also find the TV easy to set up and enjoy the fast refresh rate and the immersive viewing experience provided by its size.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and price. Easy wall mount and lighter than our previous 85". Very pleased so far.
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service and the TCl are great!! Many thanks.
I would recommend this to a friendRated 5 out of 5 stars
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Really has great contrast of colors.
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the tv so far. No problems and easy install.
I would recommend this to a friendRated 5 out of 5 stars
Large screen TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and wonderful price and had it delivered and set up
I would recommend this to a friendRated 3 out of 5 stars
Performs as.expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Id say for the price the tv does what we expect. Best buy staff was super helpful in clarification of the ridiculous naming and types of current tv tech. It seems as though a magnifactor is purposely.Create different varieties to conne consumers.And Best Buy brick and mortar stores.Help sift through that nonsense
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DoctorD, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 1 out of 5 stars
title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, great size, very happy. I would highly recommend this product
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoannE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good TV it look amazing in my living room. Recommend
I would recommend this to a friendRated 5 out of 5 stars
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality love the Matt black screen. Looks great
I would recommend this to a friendRated 5 out of 5 stars
Great resolution big tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV! Is pretty big and great resolution! We are very happy with our purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DiOrt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Shadow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you turn on the tv it starts with a shadow then clears up after you restart it once or twice
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IlianaG, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Mixed Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First TV delivered was broken in the box. Was not obvious until unboxing. The good news is that there were no issues associated with getting a replacement which was provided within a week and it works beautifully.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience. It is great to see that you were able to get assistance in replacing your TV. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Think twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning picture sadly only worked about 12 hours, the following morning of having this tv we had sound no picture, looked up more info and found class action cases for same problem with different models.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anna,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
It’s good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, not great. You get what you pay for. Not as good as an oled
I would recommend this to a friendRated 1 out of 5 stars
Best buy deceptive warranty practices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is not for the tv, but for best buys deceptive practices on their warranty plans. The store staff will tell you that GSP will cover accidental damage on your device screens, but geek squad customer service will tell you different. They will tell you that you need to have GSP with ADH for damage repair or replacement. My last tv screen broke, and while it was still under GSP, customer service stated that they couldn’t help because I didn’t have ADH (accidental damage from handling) with my GSP. I purchased this new TV online, with the option to purchase GSP, but no option to purchase a higher warranty tier like GSP with ADH. Best buy will require you to have a warranty tier to cover your damage device, but they don’t sell or offer that type of warranty tier.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rudy,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Slow processing speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality: Superb Processing speed: Mediocre Can't get it to stream anything at 4K without stuttering.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlvaroV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
YouTube TV Not Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YouTube tv continues to be glitchy and is not working on my new 85” QM6K tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacobC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv won’t turn kn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a beautiful TV and at a great price buy it won’t turn in despite multiple power sources and batteries changes Just exchanged for a new one hopefully this time it will turn on
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv is blurry and cuts off several times/show. Don’t think we’ll be winning any contest - lol!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LoriB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the tv especially the 85 inch with the matt cover plastic over it. You never get that pop on the picture especially watching during the day. At night not as bad. Sounds is really good though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support