Customer Ratings & Reviews
- Model:
- 85QM6K
- |
- SKU:
- 6617500
Customer reviews
Rating 4.7 out of 5 stars with 563 reviews
(563 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the 85" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025). Many users praise the great picture quality and clarity, while others appreciate the minimal screen glare due to the matte screen. Users also find the TV easy to set up and enjoy the fast refresh rate and the immersive viewing experience provided by its size.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality love the Matt black screen. Looks great
I would recommend this to a friendRated 5 out of 5 stars
Great resolution big tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV! Is pretty big and great resolution! We are very happy with our purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DiOrt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Performs as.expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Id say for the price the tv does what we expect. Best buy staff was super helpful in clarification of the ridiculous naming and types of current tv tech. It seems as though a magnifactor is purposely.Create different varieties to conne consumers.And Best Buy brick and mortar stores.Help sift through that nonsense
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DoctorD, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Bad sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It okay i though the sound would've been better have to buy soundbar
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mike, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 1 out of 5 stars
title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, great size, very happy. I would highly recommend this product
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoannE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mixed Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First TV delivered was broken in the box. Was not obvious until unboxing. The good news is that there were no issues associated with getting a replacement which was provided within a week and it works beautifully.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience. It is great to see that you were able to get assistance in replacing your TV. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
It’s good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, not great. You get what you pay for. Not as good as an oled
I would recommend this to a friendRated 3 out of 5 stars
Shadow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you turn on the tv it starts with a shadow then clears up after you restart it once or twice
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IlianaG, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Think twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning picture sadly only worked about 12 hours, the following morning of having this tv we had sound no picture, looked up more info and found class action cases for same problem with different models.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anna,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv is blurry and cuts off several times/show. Don’t think we’ll be winning any contest - lol!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LoriB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
YouTube TV Not Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YouTube tv continues to be glitchy and is not working on my new 85” QM6K tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JacobC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL tv is the worst tv I have had except for the last TCL/google I had. Regularly “hangs up”, randomly just recycles. Garbage Will never buy TCL/google again. Would give zero if I could.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Poppy, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Tv won’t turn kn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a beautiful TV and at a great price buy it won’t turn in despite multiple power sources and batteries changes Just exchanged for a new one hopefully this time it will turn on
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JosephC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the tv especially the 85 inch with the matt cover plastic over it. You never get that pop on the picture especially watching during the day. At night not as bad. Sounds is really good though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL 85” mini-led TV-don’t buyi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not as good as the first Samsung 42’ I bought back in the 90’s. And then to deal with Best Buy for returns is a terrible drawn out experience that Best Buy can’t seem to understand their bottle neck, or possibly they want it to be so painful you will give up! Be diligent, patient, and follow thru. You as well as any consumer deserves care and satisfaction.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Still waiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really say. They cancelled my delivery, hours before delivery, gave me inconsistent reasons why, refused to answer my calls after leaving 3 messages, and forced me to go back to the store to reschedule and I still am waiting for delivery It has been a miserable experience for us .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RAYM, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Slow processing speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality: Superb Processing speed: Mediocre Can't get it to stream anything at 4K without stuttering.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlvaroV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Died after 2 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2 days. Had to be returned. Do not recommend
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ScottV,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Representation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called the day of install and said they didn’t have all the parts to do the install. Order was in for 3 weeks prior and the day of they didn’t know. Poor all around.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
85 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV stop working 2 days later, watching regular cable
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HectorR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support