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Customer reviews

Rating 4.7 out of 5 stars with 143 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-143 of 143 reviews
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with TV. Will purchase my next TV there since clerks are knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't bother, go with something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was broken, and the replacement has Bluetooth connection issues, and it won't connect to Google Home. Returned it for the newest Hi-Sense equivalent

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yippiekiyea,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worse experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse experience Ever and never got the item. Why would I get a survey?

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdjoaviA,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support