Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,614.99
Clearance
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the TCL 85" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV with Google TV (2023) for its stunning picture quality, incredible brightness, and deep black levels. They appreciate the great value for the price, especially compared to bigger brands, and find it perfect for gaming, movies, and sports. While some customers have concerns about upscaling, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 221 reviews
  • Rated 5 out of 5 stars

    LOVE TCL PRODUCTS AND BEST BUY SERVICE.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE TCL PRODUCTS. I USE TO OWN 75in TCL TV BACK IN 2018. ENEN THOUGH THAT ONE WENT OUT ON ME TO SOON. I SAID I WOULD GET ANOTHER TCL TV. BUT A BIGGER ONE AND I DID 2 AND A HALF WEEKS AGO.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Upscaling

    Rated 1 out of 5 stars

    Poor upscaling ruins TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem with this TV is the upscaling. Rtings gives the upscaling a poor rating and I agree. It is really bad. Sports does not look good on this tv. YouTube TV, Sling, and Fubo looks really bad on this TV. Dolby Vision does not look good, you’ll have to watch HDR 10 through Roku stick or something. Gaming is good on it, but if you watch anything other than just strictly 4k HDR content, the upscaling is just so bad, I can’t recommend this TV. Our Hisense U8G (3 year old tv) upscales much better. Skip TCL this year, you’ve been warned

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CDCD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Beautiful TV, wrong mount.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing, the only issue is that the people in store sold us the wrong wall mount so geek squad was unable to mount it to the wall.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi cthulhubryan,

      Thank you for taking the time to provide your feedback. This TV is compatible with most wall mounts that support a 600mm x 600mm VESA mounting pattern. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best at this price range period

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Hesense Tvs and my only complaint is software. This TV has everything and average person could I ask of a TV and less you are used to very high and TVs this is going to be a fantastic upgrade from what you’re currently watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Used the consumer report recommended settings to get it looking its best. Need to get speakers though, the sound from the tv is not great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi wowessence,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv before was one of the budget friendly tvs and was about 6 years old. This tv has way more features and the display is amazon. I got a great deal on a open box and i have had no issues

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TheNextLevel23,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Immersive!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price match from BB. The installers Erick and his coworker whose name slips my mind are extreme professionals. As for the TCL, it’s awesome! Still tinkering with settings but Dolby works beautiful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nycitylaker,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Older model is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at 1/2 the cost of next years model. The wall mount requires wider spacing 600 x600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing tv. I love this 85 inch tv. I can't wait to watch all my sports.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouisH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We have had this TV for a few months now and have no complaints. Would definitely recommend it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AArbuzow,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    RUN AWAY. WARRANTY IS A SCAM

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS TV.... This TV has presented ALL SORTS OF PROBLEMS best buy wont exchange and TCL Warranty department is a total offshored scam. My story. We were about 2 months away from finishing our downstairs remodel. Couldnt wait to get our new family room all set up with a brand new BIG TV. I did tons of research between OLEDs and Mini LEDs. Different manufacturers etc. Decided to take a chance on this large 85 inch TCL as I had good experience with their smaller version of this same tv. I ordered the tv and it arrived quickly from best buy. Being in the middle of a remodel / renovation, I wanted to keep this TV protected. So I carefully positioned it in the corner of my garage and kept the packaging on. Fast forward about 2 months and the remodel was over. Time to hook this bad boy up! I wish I never had. This TV was delivered with a dead pixel just right of center screen. The edge lighting is VERY DIM and the screen randomly flashes black when Im playing video games even when set to the lowest refresh rate or in game mode. I have attempted to exchange with Best Buy who told me this is was about 4 weeks out of the exchange policy and refused to take it back even when I offered to purchase a much more expensive OLED from them. I attempted to work with TCL Customer service and let me tell you right now, its the worst experience I have ever had. They asked me for picture upon picture, via MULTIPLE email threads and phone calls. All of which I have completed with them. Was this enough? NO. Followed by multiple requests for VIDEO evidence of the issue. Did they supply a drop box or file transfer option to send the video? No. Simply asked me to send them a video of the ENTIRE TV showing the single dead pixel... You tell me, how is someone supposed to see a dead pixel from 10 ft away on a video shot on an iphone and uploaded to youtube... ? (This was their method for me to share the video). This whole situation is a TOTAL joke. I have a lot of empathy for anyone who has to deal with this terrible budget company.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    85” TCL Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is definitely big and the features are easy to use but the resolution is not as good as I thought it would be.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DonnywC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent choice

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice!!!!, nothing to envy to Samasun, Sony or LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it@Very satisfied with purchase. Like the size and features.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RogerG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great TV. Has amazing quality and sound!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CaliM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love my TCL TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my recent purchase. I love it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JulieF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    85” TCL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very bright picture . Im glad i went with a TCL … sony is double the price .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kenny,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Condition even though it was open box. Clarity is phenomenal. Will advise people to buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VatsalP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great bang for buck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value make sure you have enough space. I like there’s no chance of burn jn

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi haroldz,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Knowledgeable staff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Great help on helping understand which tv would be best for me.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Milljared,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support