Customer Ratings & Reviews
- Model:
- 85QM850G
- |
- SKU:
- 6538135
Customer reviews
Rating 4.6 out of 5 stars with 221 reviews
(221 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers love the TCL 85" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV with Google TV (2023) for its stunning picture quality, incredible brightness, and deep black levels. They appreciate the great value for the price, especially compared to bigger brands, and find it perfect for gaming, movies, and sports. While some customers have concerns about upscaling, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart TV with natural and bright colors, highly recommended
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MuhammadS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV at affordable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV at a great price. Great quality, huge upgrade
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gmoney,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
My tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service..good price.....what more ya want?? Free??,,,,,,sure!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Stubby,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Featured image
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim TV, I need to set it up well to see your impressive image!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeanG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
This is the one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was worth every penny! Watch reviews, best bang for your buck.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Willy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I don’t think you could get much better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nation,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No mount at best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv good but buyer beware, best buy doesn't sell the mount for it. 600x600 vesa. Nobody in town had one either. With as much as they overcharge for the accessories they could at least have one for their products
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JesseD,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this tv. Very slow and is always behind. Not the WiFi connection because our other tvs have no problems at all.
No, I would not recommend this to a friendRated 2 out of 5 stars
Just okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't plan on streaming on this set without a Roku or other specialized device. I hear this is becoming the norm but I find it inexcusable.
No, I would not recommend this to a friendRated 1 out of 5 stars
NEVER USE BEST BUY INSTALLATION
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 failed installation attempts, including, Best Buy's customer service representatives committing fraud (lying about a free service that they could not offer), I cancelled my installation. Best Buy neither knew what mount to use nor how to mount the TV. In fact, one of their installation people tried to get me to right him a check to install the TV after Best Buy waived the fees after the 3rd failed attempt. Long time Best Buy customer never going back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CaseyK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the instillation of your TV. For concerns regarding a retailer service, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and a half. Just won’t turn on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience with bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On line it says open Item and everything was included except manual my surprise was no electric cord cable no remote and I wanted for Christmas I end up buying a universal control and power cord on the other hand tv it’s amazing
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AbrahamA,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with a stand with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL 85 “
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture ok nothing special picture is washed out when viewed from side mistake in buying this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Great Bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So ive had this 85 inch Beast now for 3 weeks or so and i must say I'm amazed with how far TCL has come. Always been a Sony fan, Samsung is always great, and I just cant afford LG Oled. So for the price, black levels and quality this is a steal for the football and NBA season.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GIOJOE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Really great picture quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, overall happy with the purchase. Giving this 4 stars because I think there are comparable TVs for much less. The Google UX is a pleasant and intuitive interface. I did not factor this into the rating, but a caution on the delivery service. It was unprofessional and uncomfortable. The men who delivered the TV were rude to me on the phone, barely acknowledged me while at the house and tracked mud through our house because they did not care to wipe their feet at the front door or wear booties. I will not order something for delivery from BB again.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mini LED is Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned. I bought the 85" for $2199. My Hisense 85H6510G died after just two years. I put my old Vizio P65-C1 in it's place and it looked absolutely amazing compared to the cheap Hisense model i had on the wall. Hisense does make really nice high end models, but an 85" for $1000, well, you get it. However the TCL 85QM850G blows the Vizio out of the water!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It is what they say it is
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is every thing the pro reviews say it is. This tv looks good. I thought Best Buy made a mistake and sent me an Oled. The Qm8 has took me to another level of tv watching. I don't know how it can get much better than this, thanks TCL. Just my opinion.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Shoes,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super Bowl was amazing on this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had our tv for about a week and the first thing we watched was the Super Bowl! Great picture/color
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoanneM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
No need for ATSC 3.0
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ATSC 1.0 has always supported 1080p high definition HD digital TV. The newer ATSC 3.0 will support up to 4k TV signals. However, currently, ATSC 3.0 is only in test mode at a handful of locations. Many ATSC 3.0 newer broadcasts will still transmit on 1080p and less.
I would recommend this to a friendRated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good few flaces it coud be better pre setting dirty screen high
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NicholasR,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support