Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,797.99
Save $702
The comparable value is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 120 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 5 out of 5 stars

    Love this television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I've really enjoyed this tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TristansGrandma,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Great picture but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a week just cannot get around motion blur and ghosting in fast moving movies and sports probably going to return

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike285, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the product, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 1 out of 5 stars

    Faulty Tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was making a whining noise from the back, so I called TCL for service. Their technician came and repaired the TV, but after just one hour, it stopped working again. Now I am waiting for the technician to come back and fix it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoyJ,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Ouch!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2 weeks for this unit to be in stock again. When the installers came to my house and unpacked it,the screen was broken. Not the installers fault as the box looked fine. Still waiting for a replacement should arrive at my house to be installed on the 20th. Im excited to see this TV in action will review in a few weeks hope its as good as the reviews say.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jakewrench,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is great to see that you are already in the process of getting a replacement unit. If you need any sort of further assistance, please reach out to us at tclsocial@tcl.com with your contact information, and reference this review. Furthermore, if you receive your replacement unit and would like help setting up your TV, we would be more than happy to walk you through the process. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Hands down Beats DV 2021 Sony Bravia with Mini-LED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. Nice and bright. I do wish the anti-reflective coating was more matte, but it does a decent job of minimizing reflections. Once the TV is on, it can compensate for reflections in all but very dark scenes in a very bright room. We have it in a room with a wall of windows. Far better than the Mini-LED Sony it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coming from LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work in the media industry. I went to CES every year. Specifically with a unit who spent time calibrating TVs and reviewing them. My last TV was an 65” LGCX. I got this 85” on a Black Friday deal for less than what I paid for the previous tv with a 5 year warranty. I have my PC and blu-ray player hooked up to it. If you are buying a TV for gaming. This TV is more than sufficient. The black levels are pretty on point. Your HDR highlights are going to be better (brighter) then any OLED in the same price/class. It’s a very good “bang for the buck” TV. I also enjoy the fact that I don’t have to baby it or be concerned about burning as much as I would with an OLED, many people say that is a non-issue these days I would have to disagree. While many companies use methods to circumvent burning in, we still aren’t there yet. There are many technology advancements being made in the OLED and LED space currently. I would say this is a very good set for the price if you’re mainly gaming on it and watching some streaming services. Also, the sound in this TV is pretty decent for a tv stereo set. You basically get free subwoofers on the back of the TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RandoRambo, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Liz TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Almost too big! Appears very similar to my years of owning only Sony. Same Google architecture menu, etc. satisfied with the $2K price for what I got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better image capability than Live coverage can do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. Of course the images they have in the store aren't Live TV and there is a difference. If anything, I notice the problems camera-to-camera in live coverage of football and basketball--not the TV's fault. Sometimes the narrative show images are so perfect, I notice it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound, and loaded with features. It looks great in a room with bright sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing tv, so glad i pulled the trigger. Finally got some 4K titles and they shine on this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little tweakeding it's great. Only watch in a dark room so needed to be toned down a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dwn TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised... nice picture in bright den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV with one of the best pictures that I've ever seen, the price is great. I have got to admit that I received one with a buzzing issue but the Geek squad replaced it with a new and we love it, so much that we have three of them.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Happystreamer, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Crazy good mini-LED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, especially for the price. Comparable to OLED resolution and the black level is indistinguishable unless you are testing side by side in a dark room. Very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi pmichaelmd, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    85" TCL TV, absolutely GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. TV speaker better than I expected, although I usually use a surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing High End TV for Low End Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved in to our new house and got this TV for our living room. Looks amazing. No glare from our windows and everything is super bright and crisp.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kaladin306, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Quality Quality Best ever Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is beyond anything you would expect! Awesome picture clarity and deal from my hometown Best Buy !! Go get yours today!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Binky, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great, picture quality is really good. The google OS is pretty good, not laggy if you like using the tv os to navigate your apps. If you like using your phone for casting, there are some bugs with it. I preferred my old Vizio when it came to casting, but still working out the kinks on the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85” QM8K is a very good tv series choice. I enjoyed my short experience with it then I decided to trade up to the 85 QM9K. No issues with this tv it is very good quality and picture brightness. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible services from best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service After waiting for 7 days for delivery they forgot to deliver my TVs after I paid for install and take away old TVs Canceled the order and the. Had to wait 14 days to get refunded Overall terrible experience

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexL, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery and order issue with the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Alison TCL Customer Support