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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $3,799.99

Customer reviews

Rating 4.8 out of 5 stars with 89 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the excellent picture quality and brightness of the 85" Class QM8K Series 4K UHD HDR QD-Mini LED Smart TV. Many reviewers find the picture to be very good overall. The viewing angles are also satisfactory for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Rated 5 out of 5 stars

    TCM QM8K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TCL QM8K after 12 days of ownership. Out of the box the set delivered stunning images in Film Maker mode and adjustment. I will have this television professionally calibrated. The blacks are close to my LG OLED. Exceptionally bright and no perceived hallowing with the best sound of any of my past flat screen sets. Good base and at times a wide soundstage depending on the source. Of course will not be equal to a dedicated Dolby surround system. The navigation system is very good and the metal remote is excellent and elegant, thoughtfully arranged buttons. On the downside, the off axis viewing is not good, inferior to my 65 inch, 21 year old Sharp Aquos LCD this set replaced! This is not a problem for me because the set is always viewed directly in a large primary bedroom. My wife and myself were able to unbox and set up the set ourselves, so don’t be intimidated by the size. Overall a very good television in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the purchase I made of the 85 inch TCL. I finally put it on the wall and I couldn’t be any happier.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErnestoR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    QM8K: Smart Outstanding Picture & Powerful Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QM8K: Excellent picture quality with bright HDR performance, vivid colors, and high contrast. The sound is powerful even without a soundbar, and the Smart Google TV smart is smooth and enjoyable with built-in apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TCL QM8K Mini-LED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much brighter than my OLED TV with a wide viewing angle with no perceptible loss of picture. Our large rectangular room has seating on all three walls witj the TV wall mounted over a fireplace. VAiewing is fine from any wall.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JaxJoe,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Can't Wait for Football Season with this TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible! I bought this TV to replace my 77" OLED TV. The black levels are better than my OLED TV. This TV is so much brighter than my OLED TV. And the 85" screen size feels much bigger than my old 77". Football season will be great with this TV!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NFLfan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL QM8K 85” TV is a 4K home run!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything I expected, after many positive reviews on YouTube and my discussion with the salesman at Best Buy. High tech but once set up, it’s a beautiful sight and found experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Huge screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great so far. I put it on default view settings and havnt had to change anything yet. I use a fire tv cube for apps, not the tv apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have nothing but good things to say about the TV, we will see about reliability with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, with an amazing picture, so far one of the best tv’s I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Beautiful panel - some configuration required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible panel, especially for the cost. It is the brightest TV I've ever seen - enough that I prefer to turn it down a bit in my dimly lit space. Bias lighting helps a ton. It does require some settings customization to get the best looks out of it - check out the Rtings review for the best setup. There is still some small fan noise at 60% brightness - a rhythmic "brrr-brrr" sound that can only be heard when it is very quiet in the room. I don't notice it at all when playing content, but it does get a little louder at maximum brightness. I sit pretty close to this TV (~ 8ft) so that probably has some to do with it. Updating to the latest firmware helped with some of the e-arc lipsync issues I was having playing through HBO max / netflix on the built-in google TV. Make sure to turn the motion settings to "custom" and all the sliders all the way down - this helps with both lipsync, blur and judder without too much processing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Bright clear picture would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good selection of apps. Needed to add Roku stick so I coukd stream spectrum in 4K. The picture is bright which is helpful as we have it in a brightly lit room. It has a digital tuner atsc 3 for over the air hd broadcasts and the built in speakers are nice, no sound bar needed unless you want the fully theater experience. Hounted it with an extendable wall mount so we could pull it out and tilt it for better in kitchen viewing. It has the new whva screen for better off angle viewing. Very pleased, would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this TV, holds up well against my Sony Bravia 9. Brightness and picture quality are excellent as well as blacks. Upscaling and motion handling good too; off angle viewing is also pretty good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CharlesC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    TCL QM8k 85 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I paid for, great screen, large, good viewing angles. I read a lot of reviews and was deciding between Hisense, LG OLED and this. This was the best performance / price ratio

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JustinJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but atrocious support from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the picture quality is equally great. A lot of people compare this TV to OLED's and say its equal to or better than them but I don't agree. Don't get me wrong the picture quality is amazing and can get better when you calibrate it but I still think my LG OLED has a better overall picture. Delivery Debacle 1 I gave this TV 4 out of 5 stars solely bc of best buy and the delivery issues I had. The initial delivery appt was between 2pm through 5 pm and around 6pm with no TV I decided to call best buy to get a status. I gave the support person all my info and was told that my TV was never put on the truck so it would not be delivered today. Mind you they never once called me and I had to reach out to them to get a status so needless to say I was not happy. I said okay what is the delivery time going to be tomorrow and they said it won't be tomorrow and there aren't any delivery openings for 7 days. I said so let me get this straight, you guys (Best Buy) mess up and do no put my TV on the delivery truck and now I have to go to the back of the line again and wait another week to have it delivered? She simply said yep. I was so annoyed that I tried to cancel the whole order but bc I used a visa gift card that I no longer had (it had a zero balance after using it on the tv and I threw it away) I basically couldn't cancel the order without losing the $200 visa gift card. So begrudgingly I went ahead with the new delivery day. Delivery Debacle 2 So now lets fast forward a week and this delivery had a drop off window of 11am to 1pm and again I had to leave work early and got to my house around 10:55am. Around noon I decided to check the status of the delivery on best buys website and it was saying I needed to schedule a delivery time. I was confused by that so I called best buy support but while I was on hold I checked my security cameras and best buy showed up around 10:35am (so 15 mins earlier than the scheduled delivery window) and they rang the doorbell twice and legitimately waited 90 seconds (I timed them) and then got back in their truck drove off. So to recap they arrived at 10:35am and drove off at 10:37 am all while their EARLIEST arrival time was 11:00am. When I got a rep on the phone I gave them the run down and she agreed that they came early and outside of the delivery window so she said she'd reach out to the delivery people and she placed me on hold. When she came back she said she spoke with them and based on the fact that they weren't at my house during THEIR scheduled delivery window they would come back before the end of the day. i tried to get a slightly firmer time than 'would come back by COB' but she wouldn't give me anything more than that. Yeah to the shock of no one they never came back. So I called support and was again told I would have to go to the back of the delivery line and it would be another 6 days before best buy could drop it off....assuming they'd put it on the truck this time or show up when they were supposed to. At this point it had already been about 3 weeks since I ordered the tv and was looking at another 6 days on top of that for the next potential delivery so I changed the order to pick up. I tried to pick up the tv in my SUV but I was told by best buy that I could not lay the tv on its side (it has to sit upright) and doing so would void the warranty. They recommended I get a uhaul van if I didn't want it delivered...ha. So I went to uhaul and drop another $100+ to rent a uhaul van and FINALLY got possession of the TV. Oh and the cherry on top, during my last call with best buy support they said they'd mail me a $100 best buy gift card for my troubles and as of today, (approximately a month since I picked up the TV) I have yet to receive any gift cards from best buy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GoT4K,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one. The first one had a pixel out and the rest of the picture wasn't too impressive. I almost gave up on TCL right away. However, I allowed Best Buy to replace it with a new one (Thank you!). I am glad I did. This tv is much better! Great Picture. Dolby Vision from Apple TV looks great! Very crisp and bright. I am pleased so far. I won the panel lottery with this tv. I see why Rtings gives it such a good review. Love the remote too! I don't use the sound. I have it running through a Sony receiver. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Brilliant, vibrant TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright tv, much better alternative to samsung and their significantly higher prices. We bought this exact tv in 98" and 85". For "flat" tvs, they have great built in speakers (though nowhere near what actual bookshelf or floor standing speakers). Heavy tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JasonP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8K 85” for the win! Buy It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 85” TCL QM8K. I had the QM7K before and thought that was great—but the QM8K steps it up in every way. So far have watched NFL games and movies and the TV is awesome. It feels like you’re getting the performance of a much more expensive Mini LED TV without breaking the bank. One thing to be aware of—the mounting pattern is VESA 500x600, which is larger than what most standard 85” mounts support. I found a heavy duty mount for around $120. Definitely something to plan ahead for if you’re wall-mounting it the day it arrives. Aside from that minor hiccup, I’m beyond happy with this purchase. If you’re on the fence—just go for it. You won’t be disappointed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tlo1,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    An Excellent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaces a 4 or 5 year old Sony x90L, so that is what I will compare it to. The 4K image and the 1080p image are simply spectacular. Colors are very accurate and blooming is relatively minimal leaps and bounds better than my old Sony.. It is sensitive to source/broadcast material and processing/upscaling come into play. If the 720p is quality, the TCL does a satisfactory job handling it. The Sony is slightly better. The TCL struggles with 480p content. It is watchable but again - not superior to the Sony. The Sony (Bravia 7/8/9) all have superior processors for lower quaity content. However the difference is marginal/minimal and not significant enough to me to ignore the spectacular deal Best Buy had on the TCL TV. Be prepared to tweak some settings when you first hook it up. That's necessary even on the Sony (just less of them). There are excellent 'how to' settings videos on YouTube. (Just be aware there is one particular reviewer/influencer ' that is not credible - even though they have one valid point regarding motion - in my opinion when judging this TV. It wont take you long to figure that out. Regarding motion. ....sports like hockey and football are going to be dependent on source. Be prepared to turn motion settings to custom and down to a '1' or a '2' . Or maybe completely off. This will eliminate 97 - 100% of ghosting. Remember....lousy or poor source.....then lousy or poor viewing. Last point, stick to filmmaker or movie modes. Buy an extended warranty! I wold absolutely reccomend that for any brand TV including a Sony or Samsung or LG. Especially if it is a high end model like this one. I think the Best Buy plans are completely worth it. I am extremely happy with this purch

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EOHH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The Big Picture is Brilliant, but Bring a Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 85-inch TCL QM8K, and overall, I am very impressed with its performance and feature set, although there are a couple of drawbacks worth noting. First, the pros: The picture quality is simply stunning. The colors are vibrant, the contrast is deep, and the brightness levels are fantastic for both day and night viewing. It really brings movies and games to life on its massive screen. A major selling point for me was the inclusion of the next-gen ATSC 3.0 tuner, ensuring I'm ready for future broadcast standards. Additionally, the inclusion of HDMI 2.1 ports means it's fully compatible with the latest gaming consoles and high-refresh-rate content, which is a big plus for gamers. Now for the cons: This TV is heavy. Be prepared to have at least two strong people for setup, and make sure your TV stand or wall mount can handle the significant weight of this 85-inch behemoth. My other minor gripe is that the eARC port is only HDMI 2.0, which is a bit of a limitation if you want to pass through the highest quality, uncompressed audio formats from multiple modern devices to a sound system. The built-in speakers are somewhat "okay" for casual viewing, but if you want truly immersive, cinematic sound that matches the incredible picture, you will definitely want to invest in a dedicated soundbar or home theater system. In summary, the TCL QM8K offers phenomenal picture quality and future-proof features that outweigh its minor physical and audio limitations. It's a great choice if you prioritize a stunning display and plan on adding external audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, awesome TV and perfect size. This is super bright even in a bright living room

    I would recommend this to a friend
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