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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 122 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are delighted by the superior overall picture quality of the product. They also appreciate its impressive brightness and accurate black levels. Furthermore, its strong HDR performance and good upscaling capabilities are noted positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 122 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, awesome TV and perfect size. This is super bright even in a bright living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8K 85"great size , perfect 4K image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv, sharp image and easy menu Easy to remove the smoothing image to watch your movies like it should looks like ( not possible to test in the store) For the price it s a great deal. All the google apps are fast and you can even have a vpn app On to access other countries content. Online reviews compare it to a Sony and no disappointment for half the price. Bluray upscale looks very sharp too. No regrets ... it s a real "best" buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and build quality rival the best from Samsung and LG. This is the 3rd TCL tv Ive bought as they are so good that it's no longer worth spending the money on the Samsung and LG tvs that are twice the money for a "superior" product. This thing is fantastic and I would highly recommend it. I can't wait to see what TCL does if they move into the OLED space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8K 85IN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. We have it in our bedroom and it is like being at a theater.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LyzzaC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Looks worse than 2023 QM8 and still has same flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is no where near as bright as the 2023 QM8. It does not have the nice OLED-like 3D effect even in Vivid mode and max brightness. Definitely a visual downgrade in every way other than maybe the blacks look a little deeper when something like the night sky is showing. I compared them side-by-side and it is an incredible difference in picture quality. The TV also has a terrible flicker effect on certain objects in scenes when the camera is panning. The biggest culprits seems to be windows of sky scrapers or grassy fields, exactly like the 2023 QM8 has. This is regardless of motion clarity or judder settings. I compared this next to the 2025 U8 from Hisense and it manages to make everything buttery smooth, although the colors, darks, and highlights aren't quite as nice as the QM8 which makes it a bit more difficult to choose between them. This issue should have definitely been resolved by now. Not sure what the TCL engineers are doing with their time at this point but they need to address this glaring problem especially when TCL is now charging premium prices. Additionally, they are still using the same horrible HDMI ports of the 2023 QM8 that require you to go out and download CRU (Custom Resolution Utility) to lower the max allowed bandwidth to 40Gbps (Instructions below to save you the immense headache I went through to figure this out) if you want to game on your PC at 120hz. And no, after lowering it to 40Gbps you will not be able to use the TV's advertised refresh rate of 144hz or 12-bit color. It will only allow you to use 120hz and 10-bit color. If you do not use CRU your TV will constantly black out every few seconds and lose connection to the PC unless you drop down to 60hz or lower the resolution. I've reported this to them two years ago for the 2023 QM8 and they apparently ignored me. Truly unacceptable. If they fix these issues this TV could be a great deal for the price. I would even choose it over an OLED. But it seems they are incapable of improvements and only make each iteration worse than the last. Looking at the reviews and complaints of the 2024 model confirms that this will be a pattern going forward. *Instructions for CRU for PC Gamers* (THIS MAY VOID THE WARRANTY ON THE TV, YOU'VE BEEN WARNED!) Google "CRU by ToastyX" (Custom Resolution Utility) and download it. Extract the files to a folder on your PC. Open the CRU program and double-click on the HDMI 2.1 connection under "extension blocks". Double-click on "HDMI 2.1 support" in the "Data Blocks" table, then change the "Maximum FRL rate" from "48 Gbps" to "40 Gbps" Then restart your PC. You should be able to game at 4k 120hz and 10-bit color after that. Good luck.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Denver, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tcl tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who assisted us was excellent; their knowledge of the brand is what led us to buy the TCL TV. The television has excellent colors and the screen is not affected by light; it's a perfect investment, which is why I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8k 85 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I paid for, great screen, large, good viewing angles. I read a lot of reviews and was deciding between Hisense, LG OLED and this. This was the best performance / price ratio

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JustinJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL is competing with the big boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very early review but the tv is fantastic! Picture quality is great, the google tv/apps are smooth and intuitive, and setting up Game Master with the ps5 was easy. Con: there is a slight hum when the tv is using a lot of processing and/or 120-144hz.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're loving it. The picture quality and brightness is far better than our 2023 LG qned. Gaming and movies look fantastic. Definitely recommend. Sound can be hit or miss we are still trying to dial it in for what we like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QM8K SERIES 4K UHD HDR QD-MINI LED SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow...pretty much what i can say. first its 85in ..large...and picture is amazing...sound is great...so glad we chose TCL ..and from BEST BUY...VERY EASY TO PURCHASE. i love it. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good. The smart TV apps menus are very snappy and loaded with lots of options. Sound quality is better than my Sony soundbar used previously on my old TV. I like the added film maker mode.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RyanS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A pleasant surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs we have had in the 60 years of looking at these screens with lights Never thoght we would stop buying Sony but we have ...

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    high value TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for this price point, at $1799.99. Definitely a deal I wouldn't pass up if you're looking for a good TV that handles a room with a lot of light; this one does a great job.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AhmedS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Black level

    Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The blacks are black. The whites are white. I can see it from my kitchen….football games look amazing. Thank you so much to the sales person that helped me choose this model!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Google tv performance so-so

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The only thing I really dislike is the shiny (glare). I would prefer a matte finish. But the picture looks beautiful. It looks like we are there, live.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value, Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge. The screen quality is great and I notice little to no blooming. The software is fast. First movie I watched was the 4K version of Into the Spiderverse and it looked stunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QM8K 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV during a price drop which provided a great value for its features. First of all, it was very well packaged upon delivery and when unpacking, no visible damage while the wrap around the TV provided additional protection. Since i am using a TV streamer and i havent used the native build in Google TV but the image quality is beautiful. Especially when watching content in HDR10 or Dolby Vision it automatically switches I really would recommend if your looking for a TV that not completely break the bank!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PaulN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QMK8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing quality all around. One of the best picture qualities I have ever seen. It competes with OLED. Great interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality and sound quality. Don’t need a sound bar since the sound quality is so good. For the money you can’t beat it.

    I would recommend this to a friend