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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $3,999.99

Customer reviews

Rating 4.4 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Worthy choice for bright living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new TV for the living room. I have been a big fan of OLED and I have an LG C3 in my media room. However, I was concerned that I needed more brightness since our living room is not as light controlled as a media room. I decided on going with a Mini LED TV for this reason. I have been really impressed with the brightness and color on the TCL QM9K. Coming from an OLED I knew the black level and contrast would not be as good. Honestly the boost in brightness and color far exceed any shortfall in black level. I have not been distracted by any blooming at all. So why the QM9K? I really thought I would buy the Sony Bravia 9. However, this TV is $1,000.00 cheaper and "close enough" to the Bravia 9 in my opinion. I also considered the QM8K, but the QM9K was only $500.00 more at the 85" size. The additional dimming zones and brightness were worth it to me. In all, I am pleased with my decision and purchase. Highly recommended value!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jeff,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fantastic picture quality for an amazing price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality with extremely rich colors and impressive dark scenes and dimming control on the display. The menu and control responses are quite snappy and I was extremely pleased with the processor performance on this TV for the price. I purchased a 55" QM5K recently for a bedroom TV and the difference in processing power, speed, and picture quality are night and day on this high end QM9K model. Worth every penny and a great deal when I got it for $1000 off. I use a 5.1 yamaha home theater for audio, but the built in speakers are surprisingly loud and do an excellent job of reflecting sound off the wall as a form of amplification. Also love the google operating system and integrations. You can stream videos directly from a PC over your home network to the TV as long as they're on the same wifi/network, and with only a couple clicks.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ColinW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Crashed during first week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already crashed once in the first week to the point it had to be power-cycled, 120vac un-plugged and re-plugged back in from behind panel. Very surprising for their Flagship model (the 9, direct competition with the Sony Bravia nine model)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QM9K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, quality is good and sound is even better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tuning is a hassle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv required constant adjustments across difference platforms. If there is a sweet spot, I couldn't find it. When you get it right, it looks good, but too much messing around for me. Returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisL,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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