Customer Ratings & Reviews

This tv required constant adjustments across difference platforms. If there is a sweet spot, I couldn't find it. When you get it right, it looks good, but too much messing around for me. Returning it.

I recently mounted the TCL 85 inch QM9K in my living room, and overall it’s been a really solid upgrade from my previous TV. The size immediately fills the space in a good way, and once it was up on the wall it gave our living room a real home-theater feel. Setup was pretty straightforward, and after tweaking a few picture settings the image quality really started to stand out. The picture is bright and detailed with vibrant, natural colors that still feel balanced. Watching movies, streaming shows, and especially live sports has been impressive. I watched the Super Bowl on it and the 4K HDR combined with the smooth motion handling made the game feel really immersive. The picture stayed clear even during fast plays and darker scenes looked rich without losing detail. Google TV has been easy to navigate, with quick access to all the major streaming apps. Apps load quickly and the interface feels snappy, which makes it simple to switch between different content. The built-in speakers are decent for everyday viewing, but pairing it with a soundbar definitely makes a noticeable difference in overall audio quality. After using it for a while, this TV feels like a great balance of size, performance, and ease of use. It delivers an excellent picture for movies, shows, and sports without being overly complicated, and has really elevated our everyday viewing experience.

This 85 inch TV is relatively thick and heavy. 2 inches thick throughout, not just at the base. Thickness here is not a sign of an issue but rather that this TV has a lot of components inside to deliver the quality of vision and sound it offers. Two things do stand out almost immediately as a first impression. The brightness (which can be adjusted either manually or through presets) and the sound quality. The internal speakers are truly powerful. They are mounted in the back. The picture quality is amazing. I tested the picture watching 4K HDR videos on YouTube. They looked so real like you lost were there. Watching sports in 4K produced the same results, with lifelike appearance. This TV has the light sensor so it can adjust the screen brightness to the amount of light in the room. The viewing angle is okay I would say, you can see the picture from a side but as you move your viewing point away from the center the intensity of the colors goes down. Though we are always in front of the TV, so for us it is not an issue. Regarding the HDR, it supports HDR10, HDR10+, Dolby Vision and HLG. The TV senses the corresponding format on its own and makes the appropriate adjustment to take advance of the given HDR life. The sound quality is very decent for a TV. Of course high quality soundbar would deliver better listening experience but the internal speakers are decent enough that you can do without the soundbar. Did not hear any sound distortions and there is a sense of depth to the sound. This TV also comes with the built in Gemini AI which you can utilize by saying hey Google. Frankly I did not find it very useful when asking about the content I was watching. The remote is relatively small in a good sense. It is also backlit so you can see the control buttons in the dark. It comes with three shortcut buttons for Netflix, Prime Video and YouTube. Overall I am satisfied with what I got. Previously I got the TCL QM8 model which so far served me well, this QM9K seems even better. Looking forward to enjoying lots of good programming on this TV.

The TCL QM9K 85" TV is an impressive 4k UHD TV driven by the Google TV smart TV platform that tops all other television "operating systems" out there. Mini-LED technology generally provides better brightness at a lower price compared to OLED but struggles to achieve the "true black" that OLED often provides. That holds true for the QM9K--bright, crisp images in any of the preset color scenes (i.e. movie, gaming, sports, vivid, etc.) but a bit washed out when it comes to darker scenes on TV. For example, I watched (in "AI display mode") college football and Bob's Burgers via YouTube TV and was satisfied with the color and the refresh rates with those shows. I then switched to The Walking Dead: Dead City, knowing that most episodes are dark (in the color/shading sense). Compared to another mini-LED TV (65" Bravia) in our home, TCL's handling of "dark" was adequate but a bit more washed out compared to the other television. Switching display modes, rather than relying on the "display intelligence" setting, did not do a lot to improve dark scenes. Nonetheless, I am splitting hairs to a degree. The best way to compare is to ask the Best Buy rep to put the TCL QM9K side-by-side with your next favorite mini-LED or OLED Google TV and see if you notice a difference. Equally important, though, is to think about the brightness of the room you are putting this television in. If it is going in a basement with dim lighting, chances are the darks won't be dark enough for you. In a family room with windows watching Sunday afternoon football, an OLED might not get bright enough for you. I have customized brightness, contrast, and sharpness to a point where I am not frustrated across all the different types of television I watch, but I also am not 100% satisfied yet either shuffling from one show to another. If I was stopping the review here, I would only give it 3-stars as I find the overall image quality acceptable but fairly average. Where this TV shines is in the operating system (Google TV) and the built-in audio. While I likely will add a soundbar and subwoofer to this television, I don't feel an extreme need to for daily viewing. The Bang & Olufson audio is an impressive jump up from most built-in TV speakers. B&O is a fantastic, high-end audio company to pair with. TCL deserves props for using B&O tech in their televisions. My B&O noise canceling headphones, for example, are among the best I have ever tried. The television can handle Atmos, IMAX and "all the Dolbys" and, quite frankly, impresses. Obviously you get more bass with a subwoofer, but the built-in speakers are above average. One quirk that I will eventually get past is that the audio sounds like it is coming from behind the TV (it is). Currently I watch TV in 5.1 through a stereo receiver that includes a dedicated center channel, which is likely why I notice the difference. But...the B&O speakers bring much more sound to life than the average TV speakers. "Surround sounds" are so much better on this TCL TV than other televisions I have watched. This TV also offers the option to use Dolby FlexConnect (I do not have that tech in my home) to wirelessly pair compatible speakers to the TV. As for the Google TV platform, if you have never used it, now is the time! During the TV setup process, I was able to scan a QR code on the screen to transfer my Google Home settings to the TCL TV almost instantly. While I still had to manually sign into all my streaming platforms, half the work was done for me. As with my Bravia, the TCL remote has a "Google Mic" button that will allow you to bypass the stress of trying to figure out what platform has your favorite show or movie. Push the mic on the remote and ask to watch "Toy Story 3" and you will see all the options available through your linked streaming services as well as any "live" versions that might be on right now. There are a few "NOTES" related to this television that should be shared. First of all, ONE PERSON CANNOT UNPACK AND SET UP THIS TELEVISION. It weighs about 90 lbs and even if you are a muscle beach regular, you'd struggle to get your arms around this television to unbox or mount it. Second, read the instructions before trying to attach the TV stand. I mangled and dented the brushed stainless finish of the stand because I misread the tiny printed, kind of poor (in my opinion) instructions. Third, take note that only 2 of the 4 HDMI inputs support 4K @ 144Hz and that the eARC HDMI port only supports 4K @ 60Hz. This doesn't impact me as I am a 100% streamer. Finally, don't buy an 85" television unless you have an environment big enough to support it. If you put an 85" TV in a tiny room it will stress your eyes and, quite honestly, won't look super crisp if you are only 5' away from it. You are going to want to be 8'-11' away for the best experience. Overall, I recommend the QM9K as a good "budget" TV. I do wish the blacks were darker and less washed out and feel, from that standpoint alone, the TV is average but when you add back in the Google platform and the onboard audio and tweak the settings to your viewing preferences, it definitely deserves 4 stars.

To start off, this isn't OLED or should be treated like one, but at the same time, I'm actually very impressed with the overall picture quality. I believe it's a VA panel, so viewing angles aren't going to be the absolute best either unless you're looking at the TV straight on from a neutral position. With that said, I think an IPS type of mini LED would have done better here for things like Sports, though the black levels on VA + mini LED are likely the closest overall option you have for for inky blacks. The overall advantage here is PEAK brightness.. which a TV like this excels in. HDR content is superior to most alternative OLED's unless you're in a pitch black room! PROS: -85" and 6500 local dimming zones (Mini LEDS). TV excels at movies in brighter rooms. -Great audio. I use a sound bar, but I'm actually very impressed with the base audio on this model. I've been alternating the eARC to "off" because the built in speakers are all I need. -Center stand. Great for mounting on smaller consoles. Underrated aspect! -144hz @ 85" 4k. Good for gaming. though motion response isn't the best compared to OLED. Can do 288hz in game mode, but I'm unsure if this is interpolated at lower resolution. Rather have native subjectively. -Above average uniformity of panel. (local dimming contributes significantly) -ATSC3.0 support. Antenna reception is better due to new standard on 3.0 spec local channels. -WIFI 6. Not the latest standard, but an improvement over legacy WIFI5 style TV's. - Google TV built in. Works well with Antenna mode. (I'm surprised google or other companies don't sell a standard tuner.) CONS: -Very heavy. Weights around 100lbs and you need 2-3 people to set it up. -Viewing angles aren't perfect, but still overall decent. IPS mini LED or OLED are the better option for sports in a larger room. - Google TV still a little buggy. (not TV's fault). -Bulky design, but that's expected since it's MINI LED. OVERALL: I'm very impressed with what TCL has come up with here. Is it perfect? No, but this would have been "end game" in a pre OLED world. I do have gripes of general viewing angles not being as "good", but the MINI LED setup sorta outweighs that when viewing from head on. Especially in a bright room. No OLED can touch this in that regard. I can recommend this first and mostly to people who want a great TV experience in a lot of natural light. Otherwise, there are other options such as OLED or cheaper mini LED that might fit certain situations better. Solid TV otherwise.

Replaced a 77" OLED TV with the 85" version of this and I am not disappointed. The colors pop and the brightness is way brighter than the OLED. Movies on this feel like I'm in the theater.

Absolutely love it, great picture quality. 10/10 tv

Original order was damaged and was replaced no questions asked.

Having an issue with the TV constantly screen goes black and flashes a message stating Dolby Vision while watching any programing. Tried restarting TV with no resolution.