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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the impressive picture quality and find the TV to be a great deal for the cost. Many appreciate the overall quality, ease of setup, and vibrant colors. Some customers feel the processor could be faster, and others noted the refresh rate and remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 378 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying my TV. Been wanting an 85" for a while.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great product…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to buy a new tv, Best Buy has the best deals in this area!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StacyB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a nice tv. I’m glad it was on sale. The delivery guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 85 and JBL 310 Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to have the JBL 310 to accompany this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LewisQ,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good valued TV at a reasonable price. I'm happy I bought it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PaulH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    S b tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would recommend to anyone wanting to buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ErnestoA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Comes with tons of free internet TV channels. Also lots of pre-set picture settings.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AdamD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my TV!!! It is alot if fun watching it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarrickW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal plus free shipping made for a great experience

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI DavidM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Will recommend this brand.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Looks like a good TV once I get it hung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB site says the vesa mounting is 300x300 but it is actually 600x300. The TV mount I bought goes 400x400 so it doesn't work for this TV. I tried to chat with the agent to let them know to change their site information and to let them know that this is an inconvenience but the chat option stinks. 3 stars mostly because of this

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomS,

      Thank you for taking the time to provide your feedback. As mentioned, this TV is compatible with most wall mounts that support a 600mm x 300mm VESA mounting pattern. We are currently in the process of reviewing and updating the product page. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good tv, wifi always offline.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, i love the Google TV experiences. The only issue i have with TCL ia the fact that this tv wifi always get knock offline and causing me to reconnect every now and then.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JTLV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Okay TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad TV but for the price excepting a lot better. Would recommend buying a cheaper one get the same quality back to be honest

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MaxV,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly impressed with this tv. Its really slow and lags like crazy. The usb outlits in the back have very little power. Would definitely never buy another one.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zw1985,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Damaged on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was damaged when i pulled it out of the box. Best buy will bring a new one and remove the old one. If that goes well i will update review.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CameronA,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you are getting assistance. If you get a replacement TV and need any further help, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, overall TV is okay but Google TV is glitchy and sometimes lag.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cool,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TCL 85 "

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First review on BB. Have purchased thousands of dollars worth of stuff. This TV sucks one year and one month of course it's out of warranty now has a million lines in the screen which you really can't see unless you're close, but you can see them from far away. Pat had a dead pixel on the right hand side. Now there is a distinctive line from the dead pixel all the way across the screen. Barely a year old. Find another TV. TCL is not the answer

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Briansis,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Horrible Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash for picture quality. When you try to watch a game the field looks fuzzy and the detail is just subpar. Just take the money you would spend on a this 85 and buy a smaller tv with better quality this one is absolute junk we literally returned it right away for a NEO

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SylviaL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because on the box said Ruku just to find out it’s a Google tv so had to buy a Ruku stick I think Best Buy should have a too disclose this to everyone who’s ready to buy a TV or supply Roku stick

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible tv couldnt get the lips to match with the picture. When i would get it some what close i would change to net flix then netflix would be off. This is the tv speakers not a spind bar

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Donny.

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support