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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the impressive picture quality and find the TV to be a great deal for the cost. Many appreciate the overall quality, ease of setup, and vibrant colors. Some customers feel the processor could be faster, and others noted the refresh rate and remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 378 reviews
  • Rated 1 out of 5 stars

    Order

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service Poor service Poor service Poor service Poor service Poor service Poor service Poor service

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MuhamnadS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Bad tv

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I could give zero I would. tv goes off when it wants, then when it came back on had power surge blew the top tip of tv apart.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EddieB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Broken in 2 months

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had 2 months and has green line down right side.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Melicious75,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great big TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually reviewing items, but felt I had to. This is my secondary tv in the bedroom, it's excessive I know but eyesight is going in my old age. 4k picture is fantastic! The only gripe I have and think I've heard it echoed in other reviews the processor that runs google tv is a bit underpowered, gets laggy if you try and make a selection too quick. This might be an overall issue with google tv these days, as I see the same issue with my chromecast with google tv and my Nvidia shield pro. Would recommend tv!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tsnbroken,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL-Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality/price ratio. Easy set up and works well if you are already a Google/android user. That said, all.other streaming apps can easily be added to it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TVguy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV at a deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out perfect. Mounting was easy, picture and sound is exactly what i was looking for, for a great price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NatalieN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 Inch TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to wow your family and make your neighbors jealous? Feel like you’re in a movie theater in your own home! TCL makes this tv incredible for the price. The picture quality is insane and the smart technology makes anything and everything accessible. The free delivery was excellent and convenient as well. You won’t be disappointed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevinC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inches of awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Great picture quality, east set up, google tv is great!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JefferyT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Not a good for watching live action sports.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably give it 3 1/2 stars. It’s a decent TV but I would not recommend this 85s551g TCL tv if you like sports or live tv. Anything that is fast moving, the picture distorts and according to the folks at bestbuy the refresh rate on this tv is 60 hurtz and can’t be adjusted on this model. I contacted TCL, they said the same and there is nothing that can be done except to purchase the model that has 120 hurtz. I’ve had the tv a little over a month so that’s not an option and Best Buy’s return policy is 14 days after purchase so I am stuck with it. So if you watch sports, move on to a different TV. I wish someone had told me before purchasing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClydeH,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    BEST DECISION ON THIS 85" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered on schedule & in perfect condition. I was in the market to purchase a 85" TV for my loft. After looking at different brands & prices, I decided to purchase this 85" TCL for $900. I was a little skeptical at first since I had never purchased a TCL. Set-up was straightforward & the google TV program is easy to scroll through. I've been watching sports, movies & streaming apps. Only issue for me was to change the quality of the picture. Make sure you look at all the settings to get the picture & sound quality you prefer. I rarely give reviews on my purchases but I wanted to help those people that are on the fence about purchasing this large TV for a low price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy for the value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, sound and easy to put up as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    85"tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv easy and to set up and mount good price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome TV at an Excellent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV so far! You cannot beat the price for what you get. My only complaint would be that the instructions on how to operate this TV are terrible. Everything I needed to figure out though I was able to find online.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Big bright and beautiful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was exactly what we wanted. It basically takes up the whole wall over the mantel, and it was relatively easy to hang up there.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Amunilla,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it picture is so clear and fits perfectly on my stand

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality for a low price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised! Great picture. For such a large screen,the detail is outstanding!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Monster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Awesome picture and colors I would definitely recommend it to anyone

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      HI WilliamA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I would recommend this TV for everyone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New 85 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch 4K works great, great picture, remote is easy to use.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" was

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, good construction, better sounds at Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SehJo,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support