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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the impressive picture quality and find the TV to be a great deal for the cost. Many appreciate the overall quality, ease of setup, and vibrant colors. Some customers feel the processor could be faster, and others noted the refresh rate and remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-378 of 378 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv it works as a tv should!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound and the screen looks very good and many applications

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LeslieL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its huge great picture quality and delivery was smooth

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW value and picture quality are amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and a beautiful picture. No reason to spend more!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Sincerely, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great clear picture good sound everything good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Qwert,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture the sound is good but could be a bit louder

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RhyderE,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great ptoduct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price excellent picture quality!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CalebB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture fantastic buy ‘Love it .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is nice, loving the screen my kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ewrdsfdfsdfsrserfsfdsffasdfadsfsdfdsfdsfasdfasdfsadfdsfsdfsdfsadfasdfsdafasdfsdafasefdfcxvxcvddsfsfasdfascvfgdfertgfgretdrghdfgrttghbyerfsfterhftgrtret

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Pick up time not accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t on time for pick up, i should have opted for delivery like I did my 98”

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherL,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, no issues, nothing extraordinary but solid tv for larger rooms

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TylerH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fans

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the size and clarity. Fans! Bought another one for another room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rrlmk,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the customer service thank you! It was quick everything came perfect and well packaged

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ingrid,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Tv and awesome service from delivery company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy exceeded all my expectations. Free delivery into my house was awesome.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Skolvikings,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I will definitely purchase from Best Buy again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Big screen purchase and delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and delivery and communication was perfect.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Very poor tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few months back and lately nothing but problems will go back to the Home Screen without anyone touching the remote constantly doesn’t matter if I’m on ruko or antenna would not recommend

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChrisD,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support