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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 257 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 85" Class S5-Series 4K UHD HDR LED Smart Google TV (2024)'s exceptional picture quality, vibrant colors, and ease of use. Many also praise its value for the price. However, some users experienced issues with app performance and connectivity, while others found the remote control to be subpar. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 257 reviews
  • Rated 4 out of 5 stars

    Sound Bar use with TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice sounds through the use of sound bar and too low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good buy. Surprisingly the sound wasn't as share from the TV, but connect your sound system and you are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome. Im really enjoying my tv. I highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great and I love the tv and was easy to set up

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AhmadA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The buying experience was excellent , Best Buy is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience at the Best Buy, great service from the staff thanks again for the excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the Price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the Price. Google TV interface is also very user friendly. Highly recommended TCL and Google TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service fast and easy they were very helpful Ang polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was quite informative im making my choice clear thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great greatest great greatest great greatest ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m pretty happy with it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall highly recommend TCL has come a long way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 85" tv, if my wife would let me I would buy another one for the bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely positively could not have beaten this TV especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MeAgain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price ! Great Delivery Service ! Great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy was a excellent representatives help me set up my tv excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this purchase. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy at Best Buy , are the products is nice quality

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CiceraZ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great Value For The Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used primarily for classroom situation. Great for showing teaching videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV IS BIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS NICE BUT PICTURE TRAILS, YOU HAVE TO PAY TO UPGRADE.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JTPA,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    It’s a big TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. YouTube is 1080p max from my understanding

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TCL started great, pooped out in a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good, but we already have pixels that have burned out. Working with TCL on warranty and not getting anywhere. Best Buy has been a big help in picking a new TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SamuelS,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

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