Customer Ratings & Reviews
- Model:
- 98Q55K
- |
- SKU:
- 6645367
Customer reviews
Rating 4.8 out of 5 stars with 256 reviews
(256 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
Best QLED TV deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for good quality refresh rate on this TV
I would recommend this to a friendRated 4 out of 5 stars
GOOD TV FOR $999
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKED TV, THE SIZE 96" GIVES A THEATER EXPERIENCE
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv , great sound ! Good price!……………………..
I would recommend this to a friendRated 4 out of 5 stars
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price! Slim profile considering the size
I would recommend this to a friendRated 3 out of 5 stars
under average tv but for the price it fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV started malfunctioning after 2 weeks and the picture quality was not the best.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is not that great.sound quality is ok
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SujithM, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 3 out of 5 stars
Nicely done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive really enjoyed it bought watching movies has been sooo good!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Screen Picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get the 98” TV, but was disappointed when I turned it on. Unimpressive and substandard screen picture quality
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tark,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Minister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was poor. They messed up the address so the driver could not locate the delivery address. Reschedule was more than a week later.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Lancelot, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your delivery issue with the retailer. We're glad to see that the retailer is already in the process of helping you. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Defective TV & Terrible Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV, but it didn't work at all. Best Buy gave me a hard time, refusing to replace it, citing price increases. After picking it up since 5 days, they still haven't issued my refund. 800 # support was frustrating and unhelpful. Avoid this product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Humkaun,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
it stopped working after 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after one month. I couldn't get it turn on after one month of using it. Do not buy this TV. How am I return a giant TV that is bigger than my car?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DatK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Un Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive an owner’s manual in the box. I don’t know how to hang this TV. It shows me there’s no screws in the back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexV,
Thank you for taking the time to provide your feedback. This TCL TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. There are a total of 4 mounting holes. 2 of them may have screws in them, and should be removed. We recommend using the appropriate M8 screws that come in most mounting bracket screw kits. This TCL TV uses a 600mm x 500mm VESA mounting pattern. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best 98” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I turned on this 98″ Q55K TV for the first time, I was impressed. The massive screen immediately felt like I’d brought a movie theater into my living room. The QLED panel delivers sharp 4K detail, and colors look rich and vibrant — HDR content pops nicely thanks to support for Dolby Vision, HDR 10/10+ and HLG. Motion is smooth, even with fast-paced games or sports, because the panel supports a 144 Hz refresh rate. The built-in “smart TV” features, powered by Google TV, make streaming easy — all my apps were ready to go immediately, and navigation is snappy. Sound coming from the TV itself is decent for a built-in system, though it’s not “theater-quality.” Some scenes felt just a bit thin or tinny, so I ended up pairing it with external speakers for a fuller experience. Overall, with the size, picture quality, and smart features — this TV feels like a strong value. Despite a few minor trade-offs, I’m really pleased with how it performs.
I would recommend this to a friend Rated 5 out of 5 stars
EXCELLENT TV !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my friend Mark Mitchell and he is super happy about this TV! I know he can't wait to watch "Baddies and RHOA" on it. It's for his Master Suite, it's replacing his 75 inch.
I would recommend this to a friendRated 5 out of 5 stars
98in tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s super big tv love it we put it outdoors and makes our place look so upgraded
I would recommend this to a friendRated 2 out of 5 stars
Waiting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know havent got it yet but has been trouble trying to get answers when i will recieve it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Viper102588,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. If you need any further assistance with the TV itself once you receive it, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support