Customer Ratings & Reviews
- Model:
- 98Q651G
- |
- SKU:
- 6579447
Customer reviews
Rating 4.7 out of 5 stars with 465 reviews
(465 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent picture quality, brightness, and refresh rate of the 98" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024). The TV's large size and ease of use are also appreciated, especially considering its reasonable price. While some find the TV a bit heavy, they still believe it is worth the effort. Overall, the TV seems to be well-received for its features and value.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lasted a few days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted a few days. And the screen went bad. At least I can return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenEFtL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible pixels everywhere watching dark seens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV any time black seems come on you see multiple pixels EVERYWHERE! Tye WiFi disconnects always
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ScottH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Bad Dwlivery. They cancelled my delivery twice and rescheduled it after 7 days each time.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NaseebR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service on the phone is ridiculous, after being on the phone for over an hour, my issue is still not addressed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
perfect tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL Q6 offers an impressive balance of performance and value with its 4K UHD resolution and HDR support, delivering vibrant colors and sharp details. The Google TV platform provides easy navigation and access to a wide range of streaming services and apps. It has a smooth and fluid picture with local dimming or brightness levels With its sleek design and impressive value, the TCL Q6 is a great choice for those looking for quality 4K viewing at an affordable price. I highly recommend it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv the best quality love the sound and also the guys who deliver where nice .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
What a buy! Get the TCL 7.1 soundbar too!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these big big screen 98" from TCL. It comes in a huge shipping crate, needs 2 people to set up and it's amazing!! Great value for the $$$. TCL 7.1 sound bar completes the home cinema set up. NFL, 4K movies are quite the experience. Highly recommended IMHO for the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
WELL WORTH THE THE PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we e bought yet! Not just cause of the size but it has awesome sound and a greasy picture! The size is wonderful for me cause I’m vision impaired and of course it’s awesome For my husband because, let’s face it, men love big screens!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great picture and sound. Deliver on time with no issues
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love watching television!!!!!!!!!!!!!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Measuring diagonally at 8 feet, 2 inches!!!!!!!!!!!! The best screen to watch very smart!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
MY NEW FAVORITE BRAND!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially skeptical on TCL being a long time major name brand TV shopper however I eas pleasantly surprised. Even Best Buy’s Geek Squad that installed the tv were surprised on just how good the picture was. Nice backlit remote, sleek design and awesome picture. In my opinion it’s crazy to pay double or triple more. Excellent value. Very pleased.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MyRealtorLaMar,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
98 inches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. Picture is as beautiful as I could have expected. I can never go back to anything smaller. Life changing
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little nervous about it being a tcl but ive had it for 6 months it looks great and work great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Giovanni,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Clear picture. Great sound. Perfect for the room we use it in.
I would recommend this to a friend Rated 5 out of 5 stars
Pleasantly Surprised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this I intended to replace it as soon as the TCL QM8 was available. To my surprise, I was quite satisfied with the quality of this unit. When on a black screen, I do see that the black-level and evenness would be improved with local dimming zones, BUT, when watching content, I don't notice that the blacks could be darker. I'll be sticking with this unit for a while. Wait for the QM9 or 10.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TomS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV truly exceeded my expectations, the price was awesome.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is massive.I went from a 75 inch to this Beast.. It is like being in Time Square in NYC
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jessbfresh,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I get this tv last week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv great picture , big screen , clear picture , is a mounters tv very nice
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Beto,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Lags when casting from a phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a smaller version of this TV in my office. The TV is Google ready. I sometimes cast from my phone directly to google. Whenever I do this, I get all kinds of lag. If I put a Chromecast on the TV, I get no lag at all. I looked it up on the Internet and there are other people complaining of the same thing. That is my only complaint about the TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Beva,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Never got My TV..Horrible Delivery Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery/Installation was schedule for my tv on January 2nd from 11am-3pm. I was told i would get a phone call before thy arrived. I waited until 4pm and no one showed up so i called Best Buy and the agent i spoke to said that all installations have now been designated to a third party company. The dispatcher couldnt actual call the driver??? I was told to wait a bit longer. At 6pm i still hadnt received my tv and i called again. This time i was assured i was on the scheduled route and it would not take much longer. At 8pm i still hadnt gotten my tv and Best Buy says im the next stop. The stop before mine had 5 appliances and they were delayed. At 930pm i called and im told my delivery was CANCELLED???? My account could not be verified by the third party company. Really?? I called 4 times. How is that my fault? Best Buy you should handle your own installs! But according to your agent you decided to stop that in April! Still dont have my tv and im being told i have to wait another week to get a redelivery! Not acceptable! A New Low for Best Buy!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi jpmaximus,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support