Customer Ratings & Reviews
- Model:
- 98QM6K
- |
- SKU:
- 6617499
Customer reviews
Rating 4.7 out of 5 stars with 153 reviews
(153 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 98" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV for its impressive picture quality, noting its brightness, sharpness, and smoothness. The TV's large size and pleasing black levels are also appreciated. However, some customers have reported that the screen glare can make daytime viewing difficult in brightly lit rooms.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst experience ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst online experience ever. Ordered it on 11/23/25. Delivery and installation has been canceled and rescheduled 6 times. Nothing but a big headache. 1/14/26 Two months later and i still dont have my TV. I'll never order best buy online again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenT,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered waited 3 weeks got email it was in rented trailer to drive 70 miles to pick up to have store mgr Rudley tell why are u here I got email says it here well it’s not an untill u do don’t bother us no idea when it’ll be there wasted day an 300 dollars went home ordered it from Amazon had it delivered in 3 days a 100 dollars cheaper
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MonroeR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
98” qm6k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv wasn’t what I expected and I really want to return it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CadenD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Glare reduction, Picture quality
Rated 5 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv. Had this for a month and no complaints. The anti glare is nice and the picture is great. I had a 75” Samsung before this tv and had to make a ton of adjustments to get the picture just right. This TCL was good to go out of the box. My only complaint is that I am having trouble with the tv communicating to the Sonos soundbar. The sound works but remote control is an issue. I have to go thru the Sonos app for volume control. So this could be a Sonos issue.
I would recommend this to a friend Rated 1 out of 5 stars
A bad experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not workout for me to many defective ones I was getting out of the batch.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Damm,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Happy with product, UNHAPPY with transaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Westminster Store before I went in to purchase this item, asked if I could use personal check, they said yes "no problem", then went in to the store to purchase and the personal check WAS A DEFINITE PROBLEM, had to go to my bank AND GET CASH, I believe i should receive this gift card BECAUSE OF ALL THE HASSLES OF THIS TRANSACTION
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very good It has a good picture. The colors are very good, the TV resolution is clear, and the sound is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really am pleased with the picture quality and the sound. Also, it is easy to navigate the various inputs and apps to get to what you want to watch.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear... crisp and sharp Please go for this, won't regret
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. It's easy to use Great sound Great picture all around.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Home theater in our tv room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing image and SOUND. it created a home theater in our tv room
I would recommend this to a friend Rated 5 out of 5 stars
TCL review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent television. From movies to gaming we are in love with this TV.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, and top notch help from the sales rep, Lucian.
I would recommend this to a friend
