Customer Ratings & Reviews
- Model:
- 98QM751G
- |
- SKU:
- 6580694
Customer reviews
Rating 4.7 out of 5 stars with 180 reviews
(180 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 98" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024) for its exceptional picture quality, impressive brightness, and surprisingly affordable price for its size. Many appreciate the ease of use and the deep black levels offered by the mini LED technology. While some users noted minor motion issues during fast-paced scenes, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good price, but a defective TV that needed swap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved Size and picture was OK, but had to return TV....Instead, swapped for the upgraded M8 where I hope for no problem. This one had some weird defect from Day 1 where and audible hum was present and louder whenever the screen brightened. Consulted with Geek Squad Techs and they stated it's nothing fixable rather likely a defective internal fan. They Best Buy would have swapped the model but I took the opportunity to upgrade.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrettL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quailty TV. Mounted to my wall and it is amazing.
I would recommend this to a friendRated 2 out of 5 stars
You get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a QM7 98” tv in January 2025. First, im disappointed in Best Buy and wonder how they aren’t the second coming of Circuit City yet. Why do they insist on having every tv in the store set up on a high def, 4K, boosted feed?! Of course every tv looks great in fhe store! Duh! They provide no purpose in today’s Amazon driven world. Regarding the TCL TV, once it was home and being fed a YouTubeTV connection, the picture was garbage. Out if the box, the picture is ‘bleeched’ or ‘white-washed’. Played with the settings for days and still couldnt get a picture I felt was worth $3,000. I even purchased settings off some random person on YouTube for $5 that was supposedly going to make the picture ‘brilliant’…yet it far from brilliant. The color became too flooded and when there was a wide-screen shot of a football field or a basketball court, everything was blurry. Truth is, I don’t know if it was due to QLED vs OLED (that I’m used to or what), but ultimately, I could not take it. I returned the tv and went with a SONY for another $3,000. Haven’t gotten the SONY yet but wasnt happy it is a 2023 model - again, Best Buy being pretty much a useless entity!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RenoRobert,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV to watch movies and Games nights. Super efficient processing power.
I would recommend this to a friendRated 5 out of 5 stars
4K 98" Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already watched 4K live events and it looks awesome.
I would recommend this to a friendRated 5 out of 5 stars
AMAZING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much impressed. Great quality TV for 98inches. Delivery and installation was quick and easy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DerrickB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
98” tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Installation employees outstanding.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made, this TV is game changer!
I would recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good. Getting it installed properly was another issue.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DennisH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Custer service with this company is awful! Both in store and online.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanaY,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking that I was gonna be impressed with the micro LED technology. I was very disappointed. I upgraded to the Sony 98 inch and it was worth every penny.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV not worth money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is absolutely horrible, they dropped my TV when it was delivered. They rescheduled my installation appointment without telling me. I will never buy anything from them again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryan,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the installation service. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful quality and bad glare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was awful and the glare was ridiculous. We returned and bought a Samsung QLED
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CorynnO,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Crappy and unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV never came because Best Buy canceled the scheduled delivery twice. When we called, the response was indifferent.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HKandIG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning an order. For further assistance, you would want to contact Best Buy customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am waiting over 6 weeks to get it installed as you have cancelled 4 times! Please call
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
A solid alternative to Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. fits my room perfectly, nice features for the price. Dolby atmos is awesome!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. It had giving me all that i expected and more. I will upgrade to the latest tcl once I'm ready. And it will be through Bestbuy
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great QD Mini LED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great QD Mini LED TV, with IMAX Enhanced and Dolby Vision IQ, the audio and video effects are very good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
98” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy, TV looks great. The price was good
I would recommend this to a friend Rated 1 out of 5 stars
Crappy install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy service! Install company has rescheduled several times and still waiting!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TennilleS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the delivery and installation of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support