Customer Ratings & Reviews
- Model:
- 98QM751G
- |
- SKU:
- 6580694
Customer reviews
Rating 4.6 out of 5 stars with 183 reviews
(183 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality of the 98" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024). Many appreciate the brightness and black levels, contributing to an immersive viewing experience. The TV's high refresh rate is also a plus for gamers, and users find the controls intuitive and easy to use.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
98’ TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent loved how it looks in my living room , highly recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ruth,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average picture quality with upper end price. Disappointing with newer models out less than a year.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DemondE,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
MUST BUY, if affordable, TCL>>
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV and the TCL brand, worth every single penny
I would recommend this to a friendRated 5 out of 5 stars
98" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation. Knowledgeable. Great TV
I would recommend this to a friendRated 5 out of 5 stars
Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value minus the brand name. Better than the nrand name tv.
I would recommend this to a friendRated 5 out of 5 stars
Great watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality and value for money. Great fit for a media room
I would recommend this to a friendRated 2 out of 5 stars
You get what you pay for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a QM7 98” tv in January 2025. First, im disappointed in Best Buy and wonder how they aren’t the second coming of Circuit City yet. Why do they insist on having every tv in the store set up on a high def, 4K, boosted feed?! Of course every tv looks great in fhe store! Duh! They provide no purpose in today’s Amazon driven world. Regarding the TCL TV, once it was home and being fed a YouTubeTV connection, the picture was garbage. Out if the box, the picture is ‘bleeched’ or ‘white-washed’. Played with the settings for days and still couldnt get a picture I felt was worth $3,000. I even purchased settings off some random person on YouTube for $5 that was supposedly going to make the picture ‘brilliant’…yet it far from brilliant. The color became too flooded and when there was a wide-screen shot of a football field or a basketball court, everything was blurry. Truth is, I don’t know if it was due to QLED vs OLED (that I’m used to or what), but ultimately, I could not take it. I returned the tv and went with a SONY for another $3,000. Haven’t gotten the SONY yet but wasnt happy it is a 2023 model - again, Best Buy being pretty much a useless entity!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RenoRobert,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quailty TV. Mounted to my wall and it is amazing.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV to watch movies and Games nights. Super efficient processing power.
I would recommend this to a friendRated 5 out of 5 stars
98” tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Installation employees outstanding.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good. Getting it installed properly was another issue.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DennisH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live TV is blotchy and skips. I have to constantly unplug the TV and sometimes it works and sometimes it doesn’t. Football skips horrible and I have the fastest WIFI and none of my other tvs do this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JenniferT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking that I was gonna be impressed with the micro LED technology. I was very disappointed. I upgraded to the Sony 98 inch and it was worth every penny.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Custer service with this company is awful! Both in store and online.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanaY,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV not worth money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is absolutely horrible, they dropped my TV when it was delivered. They rescheduled my installation appointment without telling me. I will never buy anything from them again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryan,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the installation service. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Crappy and unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV never came because Best Buy canceled the scheduled delivery twice. When we called, the response was indifferent.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HKandIG,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning an order. For further assistance, you would want to contact Best Buy customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful quality and bad glare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was awful and the glare was ridiculous. We returned and bought a Samsung QLED
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CorynnO,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am waiting over 6 weeks to get it installed as you have cancelled 4 times! Please call
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A solid alternative to Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. fits my room perfectly, nice features for the price. Dolby atmos is awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great QD Mini LED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great QD Mini LED TV, with IMAX Enhanced and Dolby Vision IQ, the audio and video effects are very good
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support