Customer Ratings & Reviews
- Model:
- 98QM7K
- |
- SKU:
- 6621472
Customer reviews
Rating 4.8 out of 5 stars with 412 reviews
(412 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality of the 98" Class QM7K Series 4K UHD HDR QD Mini LED Smart TV. The TV also receives positive feedback for its very good black levels, immersive size, and excellent side viewing angle. Some customers have noted the contrast and black levels are comparable to OLED TVs. Overall, customers seem to appreciate the features of this TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
98 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. The color and picture are really super.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 98
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv got a great price on it movies are awesome
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, bright, and has good quality. It's not like OLED but still good. You'll need a soundbar because it has very poor sound.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV and I love it the geek squad put it up and everyone that comes to my house love it as well thanks
I would recommend this to a friendRated 5 out of 5 stars
Love this TV for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - Very bright crisp picture, Good sound. We like it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarianneC, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
100" SCREEN MOUNT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy installation and hardware A plus
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelW, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support
Rated 4 out of 5 stars
Loving it with caution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TV, however, we have had one day where the screen acted strange. It has not done that since but it makes me nervious
I would recommend this to a friendRated 5 out of 5 stars
Perfect tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with excellent graphics and movie theater tv
I would recommend this to a friendRated 5 out of 5 stars
Best stoor ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good people to work with Thay handle thing's with pride
I would recommend this to a friendRated 2 out of 5 stars
If you love sports…don’t waste your time or money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL is fine if you are watching tv shows or movies. IF sports is your passion (especially golf and football), you will be greatly disappointed. Not bright enough and color of grass and uniforms is way off even after manually adjusting the settings
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffreyF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Problem with TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were problems with the TV HDMI connections and the controls working with my receiver. Also, the color on the screen changes during the show.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RickB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst customer service ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself works great. Worst customer service experience ever. Nobody cares or tries to fix situations when they arise. Bought the tv and they scheduled me at the store for a Saturday delivery. Waited around alls at Saturday and was told by several people on the phones that it is enroute. Had to go to physical store bc nobody can contact the store it was purchased from. Only to find out my tv was still there and they don’t do deliveries on Saturday.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support