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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 161 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 161 reviews
  • Rated 5 out of 5 stars

    Amazing TV ZERO ISSUES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through various tv options, this truly is the best purchase I have made The tv gets as bright as the G5 but for a fraction of the cost I get 98 inches plus great colors and image quality Amazing delivery and install by Santiago and Tony

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jose,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Value, Contrast, and HDR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Best Non-Oled Ive ever seen. at the 98in size the only issue is viewing angles, ensure your close to the center sweet spot and everything looks amazing. so far after 3 months no buzzing issue in my panel which is great. Highly recommend for a TV at this size and Price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a home theatre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good picture but it does run very hot in a small room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mfelker, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TCL Picture is Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Couldn’t believe the brightness. Great deal for that kind of picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price. Has great contrast which looks good in both day and night. Colors are little off but can be perfected through little calibration. The 98 inch size makes you feel immersed in content.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nilay, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 98" TCL QM8K. Great picture quality and sound! The clarity and color on this oversized TV is amazing! It is an impressive TV, and we are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rosie, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I thought about getting the 6k series but after doing research I decided on an 8k. Best Buy had the most competitive price. Great experience!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeremyLilly, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this one after purchasing the QM7K. This was well worth the added cost. Completely happy with my purchase. If mounting on the wall, get a sound bar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi show, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    My New 98

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It has awesome sound and colors. It gives me a great theatre experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JocelynW, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV, Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, huge size and great value. This was one of the few 98" TVs to fit within a cabinet. I was deciding between this and a 97" OLED that cost over 20k. So Glad I went with the TCL which is a brand I ordinarily would not have considered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Amazing picture and very good sound. Very good in bright rooms too. Great viewing angle and very easy to set up out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Best TV available in the price range

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SyedA, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Replace my Sony with 98”TCL. So far I love it . The Best Buy guy’s did a great job installing the TCL .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great picture - fatal flaw (jury is still out...)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this TV. I want to love this TV, but right now, the jury is still out. Absolutely love the picture but from day 1, my unit has had an audible "hum" that varies in loudness based on the brightness of whatever is being shown on screen. It is not related to the specific input or audio settings but emits from the unit itself (not the speakers). It is very noticeable (and fatiguing) when navigating menus and with Dolby Vision / vivid sources. I noticed it within 10 minutes of using the TV for the 1st time. I researched on the internet and it seems to be a known issue with some units. TCL is coming to fix the TV under warranty - hopefully, they will be able to fix this fatal flaw as I otherwise love the picture. I will try to update this review after the fix. Until this is fixed, I can't recommend at this point as this is not appropriate for any TV (much less a TV at this price point).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobF, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the combination of features, picture quality, and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so amazing. crisp picture. simple UI. and it feels a lot bigger than 98 inches. I didnt even mention the tremendous value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lilseantk, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TCL QM8K Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great experience from selection to the installation. I chose the QM8K for the dynamic picture and TV size provided a at the movie like experience at home. Best Buy's delivery & installation was fantastic the installer was very professional as well as the sales representative. I highly recommend the TCL QM8K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing compared to OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing colors and brightness. I have two other LG OLEDs and I was actually shocked at how close this gets to the depth and sharpness of them. The 98" size really helps with immersion and I would most definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy but good clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. It is heavy to mount and will take multiple people

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kris10lacy, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 1 out of 5 stars

    DO NOT SHOP TULSA HILLS BEST BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a 98” TV on August 31st from the Tulsa Hills Best Buy. It wasn’t in stock when I ordered it, but I received a notification saying it was ready for pickup. So I drove an hour and a half to the store — and you don’t just throw a 98” TV in the backseat. You need a trailer or a serious vehicle. I lined everything up and made the trip. Got there and was told… it wasn’t there. It was “on backorder.” I tried calling before making the drive. Good luck with that. It is literally impossible to get anyone on the phone at this store. So I wasted three hours round trip for absolutely nothing. Then the waiting game started. The app kept giving me dates. The dates would come… then magically get pushed back. Over and over and over. I called every other day — no answer. I drove up there multiple times — “not in yet.” Every time. I was promised multiple times by different sales reps and managers that when it came in they would call me and “make it right.” That never happened. Not once. Zero follow-up. Zero accountability. Just excuses. By December — months later — after being completely jerked around, I gave up and bought a cheap TV. I never got the TV I ordered. The TV I waited for. The TV they told me was coming. This is hands down the worst customer service I’ve ever experienced anywhere. Empty promises. No communication. No effort. Do not shop at the Tulsa Hills Best Buy unless you enjoy wasting time and being lied to.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BennyK,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with your online order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support