Customer Ratings & Reviews
- Model:
- 98S550G
- |
- SKU:
- 6551177
Customer reviews
Rating 4.7 out of 5 stars with 354 reviews
(354 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the picture quality and size of the 98" Class S5 S-Class 4K UHD HDR LED Smart TV with Google TV (2023), frequently praising its brightness and ease of use. Many also appreciate the value for the price. While some users noted areas for improvement in motion clarity, the overall response highlights the impressive visual experience and user-friendliness of this large-screen television.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Nn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got new tv for my husband for his birthday he Love it high recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that your husband is enjoying his TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope he continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.large picture, beautiful and lifelike colors; provides immersive experience
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Will,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Easy to use and easy to mount to the wall
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV go to picture quality theatre experience excellent 
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jagjit,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall for the price it is a good tv it has good quality picture
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not good. Lesson learned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, in the store, the picture looked as good as all the other brands. But when I got at home some, not all, Netflix movies look fantastic. Only those few movies show a great, high end 4K picture. Everything else, especially my DIRECTV channels look awful. Have tried every setting adjustment possible 100 times. No success. I had a 6 year old Sony 4K TV before this one. It was fantastic, but I wanted to move up to 98 inches. The difference between all the channels on my Sony and on this TV is night and day. I guess I should have been more realistic about what to expect for paying only $1,999 for a monster 98 inch screen. Lesson learned. I will replace this TV with another Sony. In the future, it will be only Sony LED or an LG OLED. They are clearly the highest quality pictures available. The best doesn’t come cheap.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
IT VP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV and Service installing it. Recommend buying from Best Buy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Pastor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV we are very excited about it. Using it in a church.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Product review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great quality. Completely satisfied.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SocorroM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
DR.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV,BUT YOU NEED A SOUND BAR FOR OPTIMAL SOUND QUALITY.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great tv for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but had a tv that was bad upon 1st delivery luckily the 2nd tv has worked fine so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NickL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
The Big One
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immersive experience. Better than average speakers. Awesome!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great value for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to beat the service and price for a Tv of this size.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Flickering TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV keeps flickering. Been getting worse and worse.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support













