Customer Ratings & Reviews
- Model:
- TS8212-NA
- |
- SKU:
- 6475656
Customer reviews
Rating 4.4 out of 5 stars with 353 reviews
(353 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Alto 8 Plus 2.1.2 Channel Dolby Atmos Sound Bar for its incredible sound quality, easy setup, and affordable price. Many customers rave about the deep bass and immersive Dolby Atmos experience, which they feel is unmatched for the price. While some users have experienced minor connectivity issues and volume adjustment delays, the overall positive feedback highlights the soundbar's exceptional value and performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Misinformed, but sound bar is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. However, the Best Buy sales person told me that the 2.1.2 channel meant 2 speakers in the sound bar, 1 subwoofer, and 2 remote speakers. But TCL tells me this is not true, you cannot use 2 remote speakers with this sound bar. So, not happy I was misinformed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with the retailer. This soundbar comes with a subwoofer, but it not compatible with satellite speakers. We hope that you enjoy your soundbar! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great price to performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but my subwoofer was DOA. Had to replace the system.
I would recommend this to a friendRated 2 out of 5 stars
Spring for a better system, not this.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar integrates with my TCL Roku TV for single remote use, but I can't get the subwoofer to pair, despite following included directions and additional support from TCL's website. I also have an intermittent problem with turning on the TV and no sound emitting from the sound bar despite the sound bar being on and connected. I then have to restart the TV in order to have sound. Quite annoying. You get what you pay for. Would not buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lance,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
OK system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a nice system for a smaller scal room if you sit any closer then 8 feet from the TV and want a good value system with atmos this is a nice setup, especially if you have a TCL tv. If room is large it just doesn’t have the power to fill the room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers have the best experience possible. Thank you, TCL Customer Support
Rated 2 out of 5 stars
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this not working… Remote doesn’t work…. Very disappointed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SuzanneM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our soundbars. We take great measures to ensure that the soundbars we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was weary of it honestly because of brand but it’s actually really good
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 3 out of 5 stars
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to st up not to bad of sound for small room works well
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Latte137,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound Bar is OK. The sound is not crisp but does its job. I plugged using the Optical cable. It has 3 different Choices for sound. Movie (7/10) Music (9/10)Standard (2/10). I only use the sound bar for Movies. The TV does a better Job for regular programming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph
TCL Customer Support
Rated 5 out of 5 stars
Great budget sound bar.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar for the money! The base is solid, the sound is clean and the overall package is nice.
I would recommend this to a friendRated 4 out of 5 stars
Good value for the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best if you actually have a Roku 6 Series TV to go with it.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas last year and he is in love with this.
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super recommended, it connects easily if you have a tv with roku
I would recommend this to a friendRated 5 out of 5 stars
Great sound and quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents and they love it! Highly recommended!
I would recommend this to a friendRated 4 out of 5 stars
Decent speakers but lacking great ATMOS sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sounding speakers but isn't quite as good at ATMOS
I would recommend this to a friendRated 1 out of 5 stars
1st Surround sound system
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly functioning system. Speakers didn't work. It made the people talk like they were chinese on the TV before it quit working completely.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DebraW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, gets the job done. excellent product, efficent
I would recommend this to a friendRated 5 out of 5 stars
TCL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always best to get the same brand as your TV so you get super great quality
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I’m ordering another one for another room in my house
I would recommend this to a friendRated 5 out of 5 stars
TCL Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item adds a great sound to any movie or tv show you might watch.
I would recommend this to a friendRated 5 out of 5 stars
Tcl surround sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love they hook up to my tcl tv and just need the one remote
I would recommend this to a friend








