Customer Ratings & Reviews
- Model:
- MTRO100BTBK-NA
- |
- SKU:
- 6366527
Customer reviews
Rating 4.1 out of 5 stars with 653 reviews
(653 customer reviews)Rating by feature
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Connectivity3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, battery life, price, and comfort of the MTRO100BT Wireless In-Ear Headphones. They appreciate the rich and clear audio, long-lasting battery, affordability, and comfortable fit around the neck. However, some users have concerns about the fit in their ears, volume levels, weight, design, and a few have reported issues with the headphones stopping to work after a short period of time.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poorly Made neck band
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is just average. The biggest problem is the neck band is to flimsy. I bought these to wear at work. Any normal movement like bending over just a little they either fall completely off or start pulling one of the ear buds out. The might work for you as long as you sit still.
No, I would not recommend this to a friendRated 2 out of 5 stars
Tcl earphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, but not a good sound, I don't recommended this to any one
No, I would not recommend this to a friendRated 2 out of 5 stars
TCL Wireless In-Ear Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient purchase. But the headphones only lasted a few months.
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap no quality....................................
No, I would not recommend this to a friendRated 2 out of 5 stars
never work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trait , but the bluetooth never conet to my cell phone and other divice
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were bulkier than expected and it lost connection frequently.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ecol,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones connectivity. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed very disappointing I PURCHASED TWO.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy these headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these headphones not too long ago, mainly for zoom meetings. And literally used them about 6 times, when the right side earpiece became barely audible. Continued to use a few more times, then the left side did the same. Now can barely hear anything on either side. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi paladin1088,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
I am an satisfied
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't work, I expect more than just a good price.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They glitch out after no time and the sales person didn’t offer me the replacement plan and I forgot to ask for it. ALWAYS remember to get the replacement plan! Wireless earbuds never last. These are some of the worst I’ve experienced. Get the j-labs and get the replacement plan!!!
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimmy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No audio on calls
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a while it suddenly stopped working for calls. If I make a call I can hear it ringing for just one bell and then dead silence. It was working fine for first few months. I have the same phone iphone 7.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poorly made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the set for a few months and they won’t charge and turn on. They stopped working 1 month after the expiration for returns. DON’T BUY...not worth the money!
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work no connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I just got a defective item at the time but it wouldn't connect to my phone. I returned it next day and didn't feel like exchanging it to see if a new one would work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless headphones - works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wireless headphones so I can listen to music while using my laptop. I originally tried a different set but the buds didn't fit in my ear. I'm happy with these although I did have a little trouble getting them to work.
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
I would recommend this to a friendRated 1 out of 5 stars
quality is poor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy it I only use it for a month, and then the voice turns to small. I don't frequently use it and it is may out of warrant....No recommend to purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work. They never powered on even after being charged. Was very disappointing. At least I got them on clearance for like 15 so not a big loss. I live about 2 hrs from Best Buy not worth returning.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Motomama,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dollar Store Sound Quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the build quality, but compared the sound to a pair that I purchased from my local Dollar Tree store and TCL was the loser.
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant really give a honest review. because they would not connect to Any of our devises and they were on clearance so could not get a replacement to give them a try so i just returned them
I would recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice activation changed from English to another language, and the on off button got pressed in, can't work it out. I don't understand the language being spoken, and can't get fixed. DO NOT BUY.
No, I would not recommend this to a friendRated 1 out of 5 stars
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very bad. The quality is very bad. The quality is very bad. The quality is very bad. The quality is very bad. The quality is very bad.
No, I would not recommend this to a friend