Customer Ratings & Reviews
- Model:
- MTRO100BTBK-NA
- |
- SKU:
- 6366527
Customer reviews
Rating 4.1 out of 5 stars with 653 reviews
(653 customer reviews)Rating by feature
- Sound Quality3.9
Rating 3.9 out of 5 stars
- Battery Life4.2
Rating 4.2 out of 5 stars
- Connectivity3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, battery life, price, and comfort of the MTRO100BT Wireless In-Ear Headphones. They appreciate the rich and clear audio, long-lasting battery, affordability, and comfortable fit around the neck. However, some users have concerns about the fit in their ears, volume levels, weight, design, and a few have reported issues with the headphones stopping to work after a short period of time.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money for this kind , not connecting
I would recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality. I did not even use it. No way.
No, I would not recommend this to a friendRated 1 out of 5 stars
This item out of the box would not connect to Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it. Will be returning it.to best buy as soon as Corona ban is lifted
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yogabear27,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too long wires. Wish it was shorter cable like 9inches.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is almost broke and not feeling comfortable when used and also better die so fast
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even make it to the first charge before they stopped working.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Abbs7.
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy with JVC earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE HAD NOTHING BUT TROUBLE WITH BOTH THESE AND JVC EARPHONES !
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Crazyhorse1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not hear out of the headphones and callers couldn’t hear me.
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ReMitch,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these a little over 2 months & tey just stop working
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jbarr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Light weight build cheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight moves all over you neck. Wouldn't recommend
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound & battery life!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for the price. Nice, full sound, and the battery life is incredibly long. I've used the headphones a few hours a day, and I only need to recharge them every few days / weekly. Plus, I really love the slate blue color. The only downside is that when I try to use these headphones for phone calls, I'm told the mic isn't great (picks up a lot of background noise or sounds tinny). But for the price of these, I still think they're worth five stars!
This review is from TCL - MTRO100BT Wireless In-Ear Headphones - Slate Blue
I would recommend this to a friend Rated 4 out of 5 stars
Theyre cheaper elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair way cheaper than what they are here
I would recommend this to a friendRated 1 out of 5 stars
2 Replacements within 10 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound quality is very good with these, I did TWO exchanges within a year (the second had me bouncing around to numerous departments to accomplish) as the left side of this stopped working after a few months. When it happened the first time, I did a little research online and noticed that this was a known issue, especially since it was mentioned on the TCL support site. After receiving my second replacement, I just kept it in the box and sold it on eBay so I could use that money towards another brand. Even at the now $9.99 clearance price, it's still not worth it, which is too bad.
No, I would not recommend this to a friend