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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 653 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, battery life, price, and comfort of the MTRO100BT Wireless In-Ear Headphones. They appreciate the rich and clear audio, long-lasting battery, affordability, and comfortable fit around the neck. However, some users have concerns about the fit in their ears, volume levels, weight, design, and a few have reported issues with the headphones stopping to work after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 653 reviews
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 weeks of purchased and only 2 charges suddenly stops working, does not turn on...not even the charging light

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality, static and no bass at all, I had cheaper brands that offered higher quality sounds before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with these headphones. One ear barely was audible and I could never keep them around my neck because of the extreme light weight of the product.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joye,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with one of the ear buds. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone no good cannot fit inside ears really don't not like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less a month it is not working and i tried many time to return it but the did not send me the return label.I felt very bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset intermittently would drop and sound quality would be find and other times be unintelligible. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. Biggest piece of crap ever. Stopped working shortly after purchase DONT BUY THIS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work when i got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so upset because it wasnt working when i received it but i went away on vacation so i couldnt even return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They r not good I try to return but just 15 days return policy so I can’t return too so very bed don’t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used the for 3 weeks and one of the buds stopped functioning properly. Do not buy, spend your money on better buds than TLC.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mauricio,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    avoid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase two of these headphones terrible headphones both of them broke would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money , very bad quality, I bought 2 of this both was broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    usability issue or not comfortable to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usability issue or not comfortable to use it. very inconvenient to keep over the neck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to pair in store, then down the street. No luck. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much background noise, the end result can not hear anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It worked the first time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked the first time then became non-responsive. A piece of garbage. Don't buy one!!!!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi bull,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Ear piece gets very hot after a while.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on this because the sound quality is very poor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised that they stopped working shortly after using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for under 30 dys and only charger 2 times and it no longer charging

    No, I would not recommend this to a friend