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  • Front. TCL - Q Class Premium 3.1 Channel Sound Bar - Black.
  • Angle. TCL - Q Class Premium 3.1 Channel Sound Bar - Black.
  • Left. TCL - Q Class Premium 3.1 Channel Sound Bar - Black.
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  • Buying Guide: Soundbars Overview video 2 minutes 41 seconds

TCL - Q Class Premium 3.1 Channel Sound Bar - Black

Model:
Q6310
SKU:
6537628
Your price for this item is $137.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the Q Class Premium 3.1 Channel Sound Bar for its exceptional sound quality, ease of use, and powerful bass from the subwoofer. Many found setup to be quick and straightforward, and the Bluetooth connectivity was also praised for its ease of use. The price point was also frequently cited as a positive aspect. Overall, customer feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews

  • Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is not very sensitive. Very hard to adjust the volume.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Olympia,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Sounds bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a lil over a year and it have bad sound effects and quality, the only reason I still have it because I have it mounted on my wall

    No, I would not recommend this to a friend

  • My Ears Won't Ever Be the Same

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: Terrible Sound No I didn't skip pros, there aren't any. I can at least say that it turned on and sound from the TV played (poorly). It may be tempting because of the price but you can do better or save for a better brand.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TalesCollector,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer has quit working. It just pulses constantly when plugged in. I called TCL Tech Support and have not heard back from them. Since Best Buy only allowed a return until 9/28, I will just do a charge back on my credit card since no one wants to stand behind their products.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickSD59,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Didn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Couldn't get it to turn on no matter what we did. Took back and bought a lg

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BernardL,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Wireless Pairing Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of the great clearance price. Soundbar worked great but after trying again and again and finally calling TCL support could not get the subwoofer to pair. Best Buy made the return easy but it was disappointing a brand new product didn't work.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ricci,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our soundbars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the soundbars we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • A major step backwards for TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant step down from the Alto 9 from a couple years ago that was similarly priced. Flat sound that does not fill space well. The sub has gotten smaller and does not compliment the sound bar well. I returned this and found the alto 9+ on ebay which was cheaper anyways. Side note, this does NOT fit the universal mount kits Best Buy sells without modification

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Zirpy,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Sub is not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it would be ok for a small bedroom but nothing else. Sub is not loud or put out enough bass effects.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible. Best, Brandon TCL Customer Support

  • Muffled sound, hard to hear dialogue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this at all. Way too bass heavy and dialogue is very muffled. My TV sounds better without it. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dave,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Just an ok sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a sound bar with a sub you can hear I do not recommend this one. The sound bar itself sounds ok. However, you can not tell there is even a sub in my house. I have every bass setting set a high as it will go. My sister cheap $40 Wal-Mart sub sounds better than this.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CatherineK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can. We look forward to working with you!

      Thank you,

      Sara
      TCL Customer Support

  • Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tcl but this sound bar sounded like you were in a tunnel.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonK,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Poor Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come out twice and has not yet installed the sound bar. They initially brought the wrong sound bar. Then, they brought the wrong bracket. I might return it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robert,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the delivery and installation of your soundbar. For concerns like this, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Terrible sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you would be better off getting a little JBL charge. The quality is not much differnece then the requalr tv speakers, totally not worth the money!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carson,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar from tcl is too cheap and would not hold up to my sound values

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    TCL Q

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality for price and it being soundbar! Use the app to AI it will set itself to perfect setting

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    T C L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item purchase and great for the price. Recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great price for great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system just sounds great, and the price was well in my budget. They even shipped it for free!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BestBuyer22,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • TCL Q Class 3.1 soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is ok, but the controller is poor. Settings are erased every time it is shut down.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Bass is low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for bass………………………………………………………………………………………

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

Page 7, Showing 121-139 of 139 reviews
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