Customer Ratings & Reviews
- Model:
- S4310
- |
- SKU:
- 6537631
Customer reviews
Rating 4.4 out of 5 stars with 219 reviews
(219 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the S Class 3.1 Channel Sound Bar's exceptional sound quality, encompassing rich bass and impressive volume. The product's ease of setup and user-friendly design are also frequently praised. Many appreciate its Bluetooth connectivity and the reasonable price point. Positive feedback highlights its compatibility with various devices and its ability to significantly enhance the audio experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not the best in its class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best in its class but it meets my basic needs in a small living room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SunKali,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Fair to midland
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the sound systems to choose from and prices going down I would say this product is fair. For someone on a budget and not so interested in sound quality this is a good one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JerryF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far. Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy was very helpful in helping me pick out a sound bar to fit my needs.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value purchase ………………………………………………………………………thanks
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AngusB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got at a good price when buying my tv and my hubby loves it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi VeronicaM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Sub woofer could be a bit better
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HectorG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this soundbar for my grandparents, and it 100% exceeded my expectations
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KyleS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great functional add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It totally adds to the overall enjoyment of the tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Manyt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t Buy, Best Buy will not provide repair servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had random issues with this product from day 1. The sound bar goes in and out, sounds like under water or slurred speech. I paid Best Buy to mount and install, yet they want me to unmount off my wall and bring it in the store. I don’t see how that will help with my sound issue with my TV. However they will not do an in-home service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with my TCL TV and it's perfection. So glad i chose this soundbar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rico,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very good qulity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the eas of set up, and quality of product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AntO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I bought this item! It works great! Rock on!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BenjaminR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
I’m coming back to buy more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my first time buying something from Best Buy it’s amazing
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jayson,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade to overall sound but the sub is poor, and doesn’t connect consistently.
No, I would not recommend this to a friend Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So fat the Roku TV has better sound. Maybe I need some one to show me how to use it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robertkersey,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. There are different sound modes that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not great but it gets the job done. Better than TV speakers.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SpecialK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the sound. I cannot even hear much difference from the regular sound on my TV. The subwoofer doesn’t even make a difference.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AmandaO,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are different sound modes that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Rainman
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Does not work well as reported. Sound not what I expected
No, I would not recommend this to a friendRated 2 out of 5 stars
not worth the $
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean its ok sound..but def not worth the money. and i find the feature of it saying "hdmi arc" everytime you turn the soundbar on to be quite obnoxious.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Conor,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Loud Announcement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was smooth and the sound is decent, but every time you turn on the TV it loudly announces that sound is coming from the soundbar. No way to shut this off. Perhaps you can live with it, but not us.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Matt,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support














