Customer Ratings & Reviews
- Model:
- S4310
- |
- SKU:
- 6537631
Customer reviews
Rating 4.4 out of 5 stars with 216 reviews
(216 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the S Class 3.1 Channel Sound Bar's exceptional sound quality, encompassing rich bass and impressive volume. The product's ease of setup and user-friendly design are also frequently praised. Many appreciate its Bluetooth connectivity and the reasonable price point. Positive feedback highlights its compatibility with various devices and its ability to significantly enhance the audio experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
The audio is un balanced in every mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Center channel speakers are to quiet. left and right speakers are about 25% louder than center. The subwoofer is pointless you cant hear or feel it in any mode. sound bars are garbage save your money and use tv speakers, studio monitors, or get a proper av receiver and speakers
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SSY1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Buy the warranty
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it was great. It quit working in less then 30 days. So I tried another. It didn’t make it a month either. If it had lasted a year I would have given it 4 stars.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GeorgeW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bluetooth, Ease of use, Sound quality
Rated 4 out of 5 stars
Quirky...but not bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to get a decent bluetooth capable sound bar for my projector without donating a kidney for it. After reviewing and comparing along with reading others reviews, I decided to go with this one. So far the sound seems nice, still making adjustments. The setup was really easy. The only hiccup i keep having is my sound will black out every so often. I dont know why as my projector connection to my network is excellent and the speaker iteself is at least 4 feet away from it. I'm hoping TCL will see this to offer up some insight on what is causing it as well as what i can do to fix it. Aside from that, it seems to sound good for the price. Not a bad buy. Hoping to fix the sound bug or I may have to try another brand to see what happens. Fingers crossed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Handytechknowbruhman,
Thank you for taking the time to provide your feedback. The issue of audio cutting out sounds rather unusual. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL has a long way to go in the sound bar departme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar made a high pitch. Tried to adjust it went away and would go back to doing the same thing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this sounds rather unusual. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure about this sound bar it keep going up an down by itself but i am still learning it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NickeyN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bass, Bluetooth, Sound quality
Rated 5 out of 5 stars
Sound for my projector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and the bluetooth lets me hook it up to my projector and have great sound while tailgating at the football games...the bass boost and the voice as well as the surround sound is everything i need for the games
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Steve,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use with a TCL TV and great sound for the price. Well worth the money for the sound it puts out and the ease with which it works with the tv. Had exactly zero problems so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Brad,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a nice soundbar. I have three of my five TVs with soundbars now. This one is for my bedroom TV. For my main TV in the family room i went all out and spent some money but just for the bedroom this one is a great value and more than adequate for what i need it for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SoCalSteve,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Trust the sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this system. the sound quality first class. I would highly recommend it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Patty,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar and sub.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. Used on outdoor patio for movie watching.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Live Entertainment sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Sound bar provided my a movie theater experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KennethC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar and I'm so happy with it. Sounds great. Apologies to my upstairs neighbor.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jackie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound on my tv was going out.... now the sound is great...definite improvement.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BarbaraB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
consumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easily connected to my roku tv and then it tells you that you are connected every time you turn on tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Notme2,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Review of Assistance from the Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked out perfect for the size of the room. Thanks to Steve and Conner from the Geek Squad.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MakJerry,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected at all. The woofer not good because you can’t even hear it no matter how many adjustments you make. Will not recommend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StanleyP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support














