Customer Ratings & Reviews
- Model:
- S55H
- |
- SKU:
- 6580778
Customer reviews
Rating 4.6 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the S55H soundbar's exceptional sound quality and deep bass. Many appreciate its ease of setup and user-friendly design, while the inclusion of Dolby Atmos is also frequently praised. However, some users experienced issues with connectivity and HDMI ARC functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Makes my room a theatre lol definitely worth the price
I would recommend this to a friendRated 5 out of 5 stars
Great sound, small price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The difference in sound between just the TV speakers and this is pretty amazing.
I would recommend this to a friendRated 3 out of 5 stars
Ok, but not great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well its definitely better than tv speakers but I honestly think the vizio soundbars have a better sound. The tcl sounds a bit muddy in the mid and upper bass frequencies where the vizio sounds much tighter and controlled. Neither compare to a real subwoofer but you get the idea. I do like that tcl gives you a remote and doesnt rely strictly on an app like new vizio soundbars. I would recommend quality over features and get the vizio.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johhny,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great with my neq TCL tv. Very satisfied with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Caregiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stuff I got from your store, strong and durable
I would recommend this to a friendRated 5 out of 5 stars
Easy plug and play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy plug and play to my TCL tv in my man cave office.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy has sent me a used product. I could clearly see the signs of open package when it was delivered. This sound bar and subwoofer disconnects so often and takes multiple attempts to reconnect.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vicky,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Already paired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Adorable. Popular trusted brand. Fat delivery
I would recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what i wanted and that good for the price.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice! Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic. Love the bass from the subwoofer
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Brad,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Poor Connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth would not connect to my phone, it didn't register my button presses and the subwoofer wouldn't connect to the soundbar either.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi VitalisO,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Issues with volume control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume will skip higher or lower without button pressing, it’s really annoying. It seems like there is a lag between the the sound bar receiving signal and translating that to increasing the volume. Also the signal stopped allowing the main tv controller from changing the soundbar through hdmi arc doesn’t seem to work anymore, I have to use the soundbar remote which is annoying, I have only had this soundbar since February 3, 2025. Disappointing, would not recommend this sound bar.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DroneJunkie007,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad decision to purchase TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase turned out to be a bad decision for me. The TCL soundbar literally gave up on me in 4 months. I called in the geek squad and they confirmed that the soundbar had failed. Then I called the so called TCL ‘customer service’ and after nearly an hour of going through their whole diagnostics (which was a repeat of what we had already done earlier), they literally disconnected on me! I called back a few times hoping that it was unintentional but I could not get an agent again! This has been a frustrating experience for me and I will never recommend TCL product again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KPRamesh,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Seamless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TCL tv and this I a must have to make it a seamless easy install.
I would recommend this to a friendRated 1 out of 5 stars
Louder soundbar, poor audio quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was louder than my TV, but surprisingly not as good. Probably worst soundbar I've ever used, but at least it had volume and looked sleek. Replaced it as soon as possible. Also takes up an HDMI port with no passthrough. And I couldn't get the audio to sync correctly with the video.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Junni,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get my new soundbar. It easy to set up but once I got it set up and played with the sounds it was a NO GO for me. The sound didnt do it for me so I’m taking it back and save for a better system. I wanted to like it but I just couldn’t
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dee53,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you still have the soundbar and need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It just stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a while until it just died for no reason. Absolutely no power to the sound bar. If this is there quality it is not worth it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Muss,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
No bass or mids
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So just using the soundbar with out the sub to see how it sounds and man it sounds so bad. The sound bar alone sounds tiny with no bass at all. My 15w bluetooth speaker sounds better. Seems like they added all the power to the subwoofer because its the only good thing about this. I def can’t recommend this product and i think other reviewers on here and amazon are being paid so be cafeful.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kel89,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not worth the effort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect it to my mbdr tv for whatever reason. Followed everything in directions, but seems because we have an Amazon firestick, it isn't compatible. Very disappointing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cappy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Terrible Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much better than the sound quality of the TV. Yes it's a little bit louder, but not immersive whatsoever. Just pay a little more for a 3.1 or 5.1 system. Sounds like a tin can.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support