Customer Ratings & Reviews
- Model:
- S55H
- |
- SKU:
- 6580778
Customer reviews
Rating 4.6 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the S55H soundbar's exceptional sound quality and deep bass. Many appreciate its ease of setup and user-friendly design, while the inclusion of Dolby Atmos is also frequently praised. However, some users experienced issues with connectivity and HDMI ARC functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
good quality when you can get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not coonect to brand new Firetv as per instruction book that they provided
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeannaK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Poor audio quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from this was no better than the NXTFrame TV it was connected to. I returned it after a day and bought a Sonos Beam Gen 2 which is satisfactory.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ScottM,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very nice but just doesn’t hold up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item looks great but the performance is terrible it’s very hard to find a comfortable volume either to loud or not loud enough and the sub constantly disconnects I had high hopes so this review saddens me.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BIGK,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work properly. Volume increments are delayed
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer quit on me after 3 months of use. The sound was good enough for me to like, but now I cannot return it for my money back because the subwoofer won't work anymore.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DID MOT GET HOOKED UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLER SAID NOT ON THE INSTALL NEVER HOOKED UP N
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IreneD, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
System not that good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system was working great for about a month and a half then the woofer stopped working but the sound bar still worked
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelR,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your subwoofer. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn’t the best it’s not loud. Would like to return
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdnitaR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a little bit more sound for my brand new TV I bought this sound bar and it was highly amazed with the volume and the clarity that it put out.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great value, nice sound, integrates with TCL Q6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my TCL 55" Q6 (55Q671G) and has native integration with the settings on the TV so it all works with a single remote. I'm able to go into the settings on the TV and enable night mode, change the style from Standard to Movie to Music, etc. It also supports using the internal speakers + soundbar (which TCL calls "Tutti Choral"), although on the Q6 that mode doesn't sound very good. I haven't figured out if I can adjust the balance of built-in speaker vs soundbar yet, but the default setting makes the TV speakers way too loud in comparison to the soundbar. I'm very happy with the dramatic improvement in sound compared to the TV's built-in speakers. This is a great budget option for someone looking for a simple setup to add some clarity and richness of sound to their TV, especially a TCL TV.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Good Soundbar for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective solution for sound. I connect through Bluetooth, and the sound, while not excellent, is quite good for my bedroom. Reasonably easy setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
I'm REALLY impressed for the cost!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just an insane value, especially on special, this thing has amazing customization of sound for all types of viewing and music listening, it's so easy to find a sound you like! Seriously, from very effective dialog enhancement and night modes to decent sounding fake surround effects, it's a fun toy for the audiophile for a bedroom TV, this thing is a neat little swiss army knife of audio for this budget! One downside, it does announce the source every power up, but isn't too ridiculously loud. I hope this is addressed in a firmware update, but is the only downside at all to this thing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar and Sub Woofer has an amazing soung quality and amazing bass. It has Dolby Atmos and it is wonderfull for the movies that support dolby audio.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cheap compared to the rest. I was skeptical at first due to the brand not being the most well known for audio but I was definitely surprised to heae the sound quality at both low and high volumes. If connected to a TCL TV, you plug it all in and the tv prompts you if youd like to set it up and you do the rest with the tv remote. It all sets up extremely fast also. The sound quality definitely compares to a lot more well known expensive brands. I would definitely recommend. It also has bluetooth to use for your phone. You just have to download the TCL home app to use the bluetooth for your phone.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoshN,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Not bad for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty good compared to my LG C4 TV speakers. I'm using this for my movies, Xbox series x and PS5 Pro. The Dolby atmos sounds great but for anyone make sure you use the HDMI EARC port on your TV or you won't get this if you want uncompressed sound.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Great Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and easy to calibrate. Solid sound for my S4 TV in the game room, especially for the price! Great bass, clear voices from TV shows.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoshuaL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
TCL soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar! Changes my living room theater experience
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value sound bar. Easy to install and setup and packs great sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ThomasS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the sound is great out if this sound bar, I just had to get used to horses running through the house!-(joke) because the sound is great
I would recommend this to a friend Rated 3 out of 5 stars
Great sound...but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no code for the remote to program cable or satellite remote per tech support. Also new out of box using hdmi for audio connection showed connection but no audio. Tv even displayed sub on screen. After 1 hour on phone, they said it was bad. Have TCL TV bought 2024 also so I really wanted this to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mgk1,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support